Program Operations Manager for Engineering Education

Hong Kong University of Science and Technology (HKUST); Hong Kong; On-site; HKD 360,000 - 520,000; Full time

Benefits offered by this job

Annual leave

Medical benefits

Dental benefits

Gratuity

Job summary

HKUST is seeking a capable administrator in the Department of Chemical and Biological Engineering to support undergraduate and postgraduate program management.

The role covers secretarial support to UG/PG Committees, program operations, outreach activities, admissions, student progression, and data analysis, with a focus on coordination and cross-functional collaboration. Strong English and Putonghua skills are required.

Qualifications

• Bachelor’s degree with at least 3 years of work experience in program administration.
• Excellent organizational and communication skills; attentive to details and capable of multitasking.
• Willing to take on responsibilities and initiatives independently without constant supervision.
• Experience in staff management and familiarity with student information systems and databases would be a plus.
• Proficiency in written and spoken English and Chinese including Putonghua is required.
• Work outside normal office hours, including weekends/public holidays, might be required.

Responsibilities

• Provide secretarial support to UG and PG Committees.
• Support UG/PG programs operations: outreach, admission, student progression, program/course updates, PG studentships, thesis exams, accreditation, data analysis.
• Assist and organize student enrichment activities: co-ops, internships, plant visits, competitions.
• Engage with students, alumni, industrial and university partners.
• Maintain outreach media platforms: Instagram, LinkedIn, brochures, videos.
• Support PG seminars, colloquia, events; supervise clerical staff for UG/PG programs.
• Perform other duties as assigned by the Department Head.

Skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Staff management experience

Fluent English

Putonghua

Education

Bachelor's degree

Tools

Student information systems

Database familiarity

Job description

HKUST is seeking a capable administrator in the Department of Chemical and Biological Engineering to support undergraduate and postgraduate program management.

The role covers secretarial support to UG/PG Committees, program operations, outreach activities, admissions, student progression, and data analysis, with a focus on coordination and cross-functional collaboration. Strong English and Putonghua skills are required.