Program Coordinator

AEM Singapore Pte Ltd; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

AEM Singapore Pte Ltd is seeking an admin-focused professional to support Marketing Engineers in a fast-paced manufacturing environment in Hong Kong. You will coordinate customer orders, update pricing, and manage documents via SentryFile portal.

Responsibilities include PO verification, processing changes, RMAs, and maintaining accurate sales and delivery reports, while liaising with various internal teams to meet project timelines.

Qualifications

• Clear communicator with strong interpersonal skills.
• Experience working in a fast-paced manufacturing setting is preferred.
• Familiarity with POs, pricing, and order processing is advantageous.

Responsibilities

• Provide administrative support to Marketing Engineers.
• Liaise with customers to ensure smooth processing of new orders, rescheduling, delivery schedules and RMAs.
• Verify and process new Purchase Orders including pricing, lead time, product details, ship-to and bill-to addresses.
• Process SWO, Price Change, AVL, RFQ, Doc-in, RMA, e-Billing and e-PR promptly.
• Maintain pricing for Finish Goods and components in the system.
• Provide shipment details to customers and update monthly sales/OTD/open order/customer reports.
• Upload verified SWO into SentryFile portal.
• Support Project Management in executing customer projects and managing functional requirements from technical/manufacturing perspectives.
• Interface with departments to update progress, plans, and identify critical items affecting deliverables.

Skills

Good communication

Interpersonal skills

Microsoft Office

MRP knowledge

Technical documentation interpretation

Education

Higher NITEC (ITC) or Diploma in Electronics Engineering

Tools

SentryFile portal

Job description

Responsibilities

• Provide administrative support to Marketing Engineers

• Liaise closely with customers in ensuring efficient processing of new orders, rescheduling of open orders, delivery schedule and RMA

• Verify, acknowledge and process new Purchase Orders such as pricing, order leadtime, product information, ship to and bill to address

• Process SWO, Price Change, AVL, RFQ, Doc-in, RMA, e-Billing and e-PR promptly

• Maintain accurate and updated pricing for Finish Goods and components in the system

• Provide shipment details to customers

• Update monthly sales, OTD, Open Order Report, Customer's report

• Upload verified SWO into SentryFile portal

• Support the Project Management team in the execution of customer projects, including management of functional requirements from technical and manufacturing perspectives

• Interface with functional departments on progress of work, updating project plans and identifying critical items impacting project deliverables

Requirements

• Higher NITEC (ITC) or Diploma in Electronics Engineering preferred; candidates with business related discipline can be considered

• 1 – 2 years of relevant experience in the manufacturing industry, preferably in contract manufacturing

• Able to work under minimal supervision in a fast-paced and demanding environment

• Good communication and interpersonal skills

• Proficient in Microsoft Office

• Knowledge of MRP system will be an advantage

• Able to interpret customers' technical documentation