Product Operations Associate, IT & Tech

Ingram Micro; Hong Kong; Sur place; HKD 240 000 - 360 000; Plein temps

Résumé du poste

Ingram Micro in Hong Kong is seeking a proactive Product Executive to support the product management team. You will handle inquiries, support orders, and coordinate with resellers.

This role emphasizes strong communication, numbers sensitivity, and teamwork in a fast-paced IT environment. Ideal candidates hold a Diploma or Degree in Business Administration, with 1-2 years in customer support or service, and solid Excel skills (Pivot Tables, VLOOKUP).

Qualifications

• Diploma or Degree in Business Administration or related field.
• 1-2 years of working experience in customer support or service, ideally in IT/Technical industries.
• Strong communication skills, both verbal and written.
• Proficient in MS Excel ( Pivot Tables, VLOOKUP ).
• Good numerical sensitivity and attention to detail.
• Able to work independently as well as in a team.

Responsabilités

• Provide administrative support to the product management team.
• Handle resellers’ / customers’ inquiries via email and telephone.
• Manage logistics / order processing duties.
• Coordinate with resellers’ logistics teams for inquiries and problem solving.
• Support Product Managers with events, campaigns, reporting, and data processing.

Connaissances

Strong communication

Interpersonal skills

Problem-solving

Independent worker

Team player

Attention to detail

Formation

Business Administration

IT industry knowledge

Outils

MS Excel

Pivot Table

VLOOKUP

Description du poste

Ingram Micro in Hong Kong is seeking a proactive Product Executive to support the product management team. You will handle inquiries, support orders, and coordinate with resellers.

This role emphasizes strong communication, numbers sensitivity, and teamwork in a fast-paced IT environment. Ideal candidates hold a Diploma or Degree in Business Administration, with 1-2 years in customer support or service, and solid Excel skills (Pivot Tables, VLOOKUP).