Private Banking Client Services Specialist

Standard Chartered Bank (Hong Kong) Ltd; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Standard Chartered Bank (Hong Kong) Ltd invites applications for Client Services: Client Service Managers to deliver consistent and high-quality service to Private Banking clients. Facilitate smooth working relationships between Front Office teams and support functions.

This role emphasizes compliance with money laundering prevention procedures, and requires vigilance for suspicious activity, KYC diligence, and accurate handling of client documentation and transactions.

Qualifications

• RNF license required with CACS Paper 1 and 2 certifications.
• Experience delivering high-quality service to Private Banking clients.
• Ability to manage risk, compliance and regulatory requirements.

Responsibilities

• Deliver consistent, high-quality service to Private Banking clients.
• Facilitate smooth working relationships between Front Office and support functions.
• Ensure compliance with money laundering prevention procedures and report suspicious activity.
• Assist TL/RMs with client profiling, KYC diligence and documenting deals.
• Prepare Business Credit Applications and other customer correspondence.
• Report and escalate complaints according to established procedures.

Skills

Knowledge of Financial Products and**

Education

RNF license with CACS Paper 1 & 2

Job description

Standard Chartered Bank (Hong Kong) Ltd invites applications for Client Services: Client Service Managers to deliver consistent and high-quality service to Private Banking clients. Facilitate smooth working relationships between Front Office teams and support functions.

This role emphasizes compliance with money laundering prevention procedures, and requires vigilance for suspicious activity, KYC diligence, and accurate handling of client documentation and transactions.