Priority Banking Client Services Leader

Standard Chartered Bank (Hong Kong) Ltd; Hong Kong; On-site; HKD 320,000 - 520,000; Full time

Benefits offered by this job

Competitive salary and benefits

Flexible working options

Learning & development

Inclusive culture

Job summary

Standard Chartered Bank (Hong Kong) Ltd is seeking a Priority Banking Operations Assistant to support Senior Branch Operation & Service Manager and Relationship Manager. You will help achieve business targets and ensure daily operations run smoothly for Priority Banking clients.

You will monitor data, conduct sales activities, ensure AML compliance, and assist in governance and regulatory conduct. The role requires customer service experience and the ability to identify sales opportunities while

Qualifications

• Anti-money Laundering policies and procedures.
• Customer interaction and relationship handling.
• Understanding customer needs to deliver service.
• Adherence to customer service policies and procedures.

Responsibilities

• Assist Senior Branch Operation & Service Manager to supervise Priority Banking operations.
• Support Relationship Manager to deliver high-quality service and identify sales opportunities.
• Facilitate data tracking and monitor system input for sales and service monitoring.
• Ensure compliance with money-laundering prevention procedures and regulatory conduct.

Skills

AML policies

Customer interaction

Understanding customer needs

Customer service policies

Tools

Data tracking

System input

Job description

Standard Chartered Bank (Hong Kong) Ltd is seeking a Priority Banking Operations Assistant to support Senior Branch Operation & Service Manager and Relationship Manager. You will help achieve business targets and ensure daily operations run smoothly for Priority Banking clients.

You will monitor data, conduct sales activities, ensure AML compliance, and assist in governance and regulatory conduct. The role requires customer service experience and the ability to identify sales opportunities while