Presales Engineer- Software & CRM Integration

Terra Nova Telecom; Hong Kong; On-site; HKD 420,000 - 560,000; Full time

Job summary

Terra Nova Telecom in Hong Kong is seeking a professional to develop and deliver solution demonstrations, present products at events, and translate customer needs into actions. You will maintain CRM records, liaise with management, and contribute to tender proposals.

The ideal candidate has a degree in relevant fields and at least 3 years of experience in software solutions or consultancy, with strong English, Cantonese and Putonghua communication. On-site, Hong Kong-based role.

Qualifications

• Bachelor’s degree or above in Mathematics, Physics, Engineering, MIS or CS.
• Minimum 3 years in software solutions, system integration, or consultancy across FSI, Commercial, or Education sectors.

Responsibilities

• Responsible for development and delivery of solution demonstrations, presenting the product to customers and at field events such as trade shows, conferences, seminars, or other marketing events.
• Able to convey customer requirements to Management, manage and interpret customer requirements, communicate with clients to understand, meet and anticipate their needs, maintain records of customer communication and sales activity in CRM and establish internal communication systems.
• Respond to functional and technical elements of Terra Nova Solutions, communicate any operational problems internally on a timely basis.
• Assist in preparation of tender proposals to distinguish Terra Nova’s unique solution(s).
• Developing support material for other members of the sales team.
• Achieve performance standards and goals set by Management.
• Timely report to Management regarding daily performance and activities. Attend weekly sales meetings and trainings.
• Understanding of products, services and pricing models.
• Responsible for follow up with clients, review guidelines/process to ensure that fraudulent clients are not accepted.

Skills

Networking basics

AI basics

English

Cantonese

Putonghua

MS Office

Education

Bachelor's degree

Tools

Salesforce

Dynamics 365

CRM systems

Cloud platform configuration

API integration

Job description

• Software solution & AI solution consultancy industry
• Mathematics, Physics, Database development background is plus

Job Highlights

• Software solution & AI solution consultancy industry
• Mathematics, Physics, Database development background is plus
• English, Cantonese, Mandarin

Job Description

Main tasks

• Responsible for development and delivery of solution demonstrations, presenting the product to customers and at field events such as trade shows, conferences, seminars, or other marketing events.
• Able to convey customer requirements to Management, manage and interpret customer requirements, communicate with clients to understand, meet and anticipate their needs, maintain records of customer communication and sales activity in CRM and establish internal communication systems.
• Respond to functional and technical elements of Terra Nova Solutions, communicate any operational problems internally on a timely basis.
• Assist in preparation of tender proposals to distinguish Terra Nova’s unique solution(s).
• Developing support material for other members of the sales team.
• Achieve performance standards and goals set by Management.
• Timely report to Management regarding daily performance and activities. Attend weekly sales meetings and trainings.
• Understanding of products, services and pricing models.
• Responsible for follow up with clients, review guidelines/process to ensure that fraudulent clients are not accepted.

Position requirements

Education & Experience

• Bachelor’s degree or above, in Mathematics/ Physics/Engineering/MIS/Computer Science, or related major.
• Minimum 3 years of related working experiences in either FSI, Commercial, Morden Workspace, Healthcare, or Education software solution, system integration, or consultancy.

Required Skills

• Knowledge of Network, application, database.
• Basic coding & AI skills.
• Proficiency in spoken and written English, Cantonese, Putonghua is plus.
• Good in Microsoft Offices (Word, Excel, PowerPoint, Access, Visio).

Desired Skills

• Programming skill is plus (front end application, Database experience).
• Familiar with CRM system such as Salesforce, Dynamic 365.
• Cloud Platform configuration capability and API integration experience.
• Basic knowledge of ML & Algorithm.

Soft Skills

• Good communication & presentation skills in written responses to emails, RFPs, and report submission.
• Be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
• Comfortable in the dynamic atmosphere of a technical organization with a rapid expending customer base.
• Good team player
• Interest in advanced information technology & art

Terra Nova

Boutique 1 st of its kind solution creator with proven records since 1998.

In Terra Nova, we love to create easy to use, love to use, and proud to use creative vertical solutions to empower frontline staffs, engage with customers, leverage sustainable, and efficient operation capability.

Creativity, rich across domain knowledges, complex integration capability:

Over decades, we created leading & result proven 1 st of its kind solutions in banking, insurance, enterprise, pharmacracy, FMCG, retail, healthcare, education market which enhanced our capability to delivery valuable turn-key solutions with our inhouse consultant, plan, design, development, integrating, testing, delivery and ongoing support services.

Terra Nova Asia is established in 2016 as business hub which responsible for Hong Kong, Macau and AP market.

Passion of Technology for Good

You are looking for the work that you love, and you believe technology for good.

Capable for Your Passion

You are handy man, believe as engineers, we are born to solve the problem. And you are able to observe, learn, explore and build the right solution quickly in smart way.

Integrity

You are decent, building your family, life by your hard, smart working & contribution.

You like working with & take the responsible in the boutique of smart talents team who shared same value proposition with same vision: invent easy to use, love to use, and pride to use tools to empower people, company, and society.

We create solutions that simplify this hyper connected world.

In Terra Nova, there is always a reason to create, to laugh, and to dream!