Solution Manager

SenseTime 商汤科技; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

SenseTime 商汤科技 is seeking a Pre-sales Leader to engage early in the sales cycle, joining client meetings to understand objectives and articulate technical value. You will lead solution design, present compelling proposals, and oversee PoCs that validate value and drive purchasing decisions.

The role requires deep AI and cloud domain knowledge, strong communication, and the ability to collaborate with PM and R&D to shape the product roadmap.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• 3–5 years of pre-sales experience in B2B enterprise software or cloud services.
• Proven experience deploying and supporting enterprise-level applications.

Responsibilities

• Engage early in the sales cycle with client meetings to understand objectives.
• Lead technical presentations, solution design, and blueprint development for complex projects.
• Lead or oversee PoCs to validate value and influence purchase decisions.
• Translate client requirements into product feature needs for collaboration with PM and R&D.

Skills

Communication skills

Proposal writing

Analytical thinking

Team collaboration

Business acumen

Education

Bachelor's degree in CS/IS/Engineering

Tools

Docker

Kubernetes

Linux

Bash

Python

Job description

Pre sales Process Leadership & Opportunity Conversion

• Engage early in the sales cycle, joining sales teams in high level client meetings to deeply explore and understand client business objectives and challenges.
• Lead technical presentations, solution design, and blueprint development for complex projects, clearly articulating the technical advantages, business value, and implementation roadmap.
• Take ownership of the overall technical solution design, writing, and review for key bid projects, ensuring proposals are innovative, feasible, and commercially competitive.
• Lead or oversee the design and execution of Proofs of Concept (PoCs), ensuring they effectively validate solution value and advance purchase decisions.
• Develop standardized industry solutions for key verticals based on company products and technologies.
• Continuously track market trends, competitor activities, and emerging technologies, providing frontline insights and recommendations for product planning and market strategy.
• Translate client requirements into clear product feature needs and collaborate with product management and R&D teams to influence and optimize the product roadmap.

Client Collaboration & Internal Coordination

• Establish and maintain a credible, trusted technical expert reputation with clients, managing relationships with key technical decision makers.
• Ensure seamless and accurate handover of pre sales solutions to the delivery team, laying a solid foundation for successful project implementation.
• Collaborate with sales leads to jointly achieve solution related quarterly and annual sales targets.

Basic Requirements

• Bachelor’s degree or higher in Computer Science, Software Engineering, Information Technology, or a related STEM field.
• 3–5 years of pre sales experience in B2B enterprise software, cloud services, or solutions. Proven experience managing the full pre sales cycle for complex projects.

Technical Breadth & Depth

• Deep knowledge and practical solution design experience in at least one of the following domains: Artificial Intelligence, LLM, Big Data.
• Ability to comprehend and communicate key technical concepts such as API integration, data flow, and system architecture.

Core Competencies

• Excellent Communication & Presentation Skills: Able to conduct strategic discussions with C level executives and hold in depth technical conversations with engineers.
• Strong Solution Design & Proposal Writing Skills: Structured thinker capable of producing logical, value driven technical proposals and statements of work.
• Analytical & Problem Solving Abilities: Skilled at distilling core needs from complex scenarios and designing innovative solutions.
• Team Collaboration & Influence: Ability to drive cross functional collaboration and achieve goals without direct reporting authority.
• Business Acumen: Understands basic business and financial models; can translate technical features into quantifiable business value for clients.

Language Requirements

• Fluency in Cantonese, Putonghua, and English is mandatory

Education & Experience

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
• 3+ years of experience in a DevOps, SRE, System Administration, or technical project delivery role.
• Proven experience in deploying and supporting enterprise-level applications.

Technical Skills (Required)

• Strong knowledge of Linux/Unix administration and shell scripting (Bash).
• Proficiency in at least one scripting language (Python, Go, or similar).
• Practical experience with containerization and orchestration (Docker, Kubernetes).
• Understanding of networking fundamentals, security principles, and monitoring concepts.

Soft Skills & Attributes

• Excellent problem-solving and analytical skills.
• Strong sense of ownership and a proactive, automation-focused mindset.
• Ability to manage multiple tasks and projects in a fast-paced environment.