Platform Operation Manager (PaaS/SaaS)

中國移動; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

中國移動 is seeking to design and operate a scalable LLM token platform with robust governance for PaaS/SaaS offerings. The role involves building cost-aware token models, tiered pricing, and risk controls to fuel API usage and user growth.

You will lead capacity planning, billing logic and security/compliance measures while collaborating with product and engineering teams. A strong background in data analysis and API operations is essential.

Qualifications

• 5+ years of experience in relevant roles.
• Strong understanding of token economics and cost controls.
• Familiarity with API lifecycle, gateway fundamentals and billing logic.

Responsibilities

• Design operation strategies, traffic governance and growth roadmap for the LLM PaaS/SaaS platform.
• Develop scientific Token cost, quality systems, quota allocation and risk control strategies to drive growth in API usage and active users.
• Monitor and analyze operational metrics including ARPU, retention and Token consumption trends to optimize ROI.
• Formulate pricing, packaging and billing models for LLM APIs on the intelligent compute platform; ensure platform security and compliance.
• Establish enterprise-grade governance and risk controls to prevent content violations and attacks.

Skills

Strategic planning

Data analysis

Project governance

Growth strategy

Education

Bachelor's degree in CS/IT

Tools

SQL

BI tools

Job description

Design operation strategies, traffic governance and growth roadmap for the LLM PaaS/SaaS platform. Develop scientific Token cost & quality systems, quota allocation and risk control strategies to drive growth in platform API usage and active users while ensuring platform security and compliance.

Token Platform Operations: Build tiered pricing, package and billing models for LLM APIs based on the intelligent computing platform; monitor and analyze operational metrics including ARPU, retention rate and Token consumption trends to continuously optimize commercial ROI of the platform.

Traffic & Growth Strategy: Formulate user acquisition, retention and re-engagement strategies for internal and external users. Drive sustainable growth of API call volume by optimizing technical documentation, building case libraries and organizing developer events.

Quota & Multi-tenant Governance: Establish enterprise-grade Token quota allocation and dynamic adjustment mechanisms, and design refined QPS/RPM rate limiting schemes for different business lines and clients.

Traffic Risk Control & Security Audit: Build compliance review and risk control mechanisms for LLM input/output (Prompt/Completion) to prevent content violations, malicious scraping, privilege escalation and Prompt Injection attacks, securing platform traffic.

Cost & FinOps Analysis: Regularly deliver Token cost & revenue analysis reports, and implement refined computing resource consumption accounting for different models and business lines.

To be successful in this position, you should meet the following requirements:

5 years or above relevant working experience

Bachelor’s degree or above in Computer Science, Communication Engineering, IT, Software Engineering, Information Security, Big Data, Artificial Intelligence or related disciplines.

Deep understanding of Token calculation mechanisms, Context Window, input/output cost differences and multimodal consumption characteristics.

Familiar with API lifecycle management, and gateway fundamentals including rate limiting, authentication and billing logic.

Proficient in SQL and BI tools, with strong data sensitivity and FinOps cost control awareness.

Capable of abstracting standalone operational activities into systematic platform capabilities.