Platform Planning & Development Manager

中國移動; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

China Mobile is seeking a Platform Planner to develop the platform roadmap, set construction policies, and manage demand to improve user experience. You will drive data-driven decisions, analyze risks, and help maintain platform health.

The role requires strong knowledge of SQL, Excel and BI tools, plus experience with large-scale B2B platforms and admin modules. A bachelor's degree in a related field is expected.

Qualifications

• 5+ years of relevant work experience.
• Bachelor's degree in CS, IT or related fields.
• Strong capability in product & platform planning, data analysis and decision-making support.
• Proficient in SQL, Excel and BI tools like Tableau/Power BI.
• Experience with large B2B platforms and admin modules preferred.

Responsibilities

• Platform Planning: Formulate the platform development roadmap aligning with strategy and fill missing capabilities.
• Platform Policy Establishment: Develop construction policies, management rules and SLA for the platform.
• Platform Demand Management: Optimize functional requirements to improve user experience including control plane, capacity, and offline/online function optimization.
• Business Analysis & Decision Support: Conduct cost/efficiency analyses, identify risks, and propose optimizations.
• Platform Indicator System: Analyze status, risks and maintain platform health and user satisfaction.
• Platform Knowledge Base Development: Build and update user manuals, FAQs, and help center materials.
• Platform Material Preparation: Create online/offline campaign materials, tech salons, summits and benchmark documents.

Skills

Platform planning

Data analysis

SQL

Excel

Tableau/Power BI

Decision support

Education

Bachelor's degree in CS/IT or related

Relevant certifications (PMP/NPDP/ITIL/Data Analyst)

Tools

Tableau/Power BI

Job description

• Platform Planning: Formulate the platform development roadmap in alignment with corporate strategy, build and supplement missing platform capabilities.
• Platform Policy Establishment: Develop platform construction, operation & management policies, management rules and platform SLA.
• Platform Demand Management: Continuously optimize platform functional requirements to enhance user experience, including control plane construction, capacity, product and solution on/offline function optimization.
• Business Analysis & Decision Support: Conduct business analysis, cost analysis and efficiency analysis; identify risk alerts and propose optimization recommendations.
• Platform Indicator System: Analyze technical and business status & risks, maintain user satisfaction and platform health.
• Platform Knowledge Base Development: Build platform knowledge library; regularly update user manuals, FAQs, documents and help center materials.
• Platform Material Preparation: Develop online & offline campaign materials, tech salon, summit and industry benchmark case documents.

To be successful in this position, you should meet the following requirements:

• 5 years or above relevant working experience
• Bachelor's degree or above in Computer Science, Communication Engineering, IT, Software Engineering, Information Security, Big Data, Artificial Intelligence or related disciplines.
• Strong capability in product & platform planning, data analysis and decision-making support.
• Proficient in SQL, Excel, Tableau / Power BI and other data visualization & analytical tools.
• Led end-to-end 0-to-1 construction or major architecture upgrade of large B2B platforms or internal efficiency platforms; Practical experience in control panel, permission management, billing system, resource on/offline modules is preferred.
• PMP, NPDP, ITIL or Data Analyst certifications are preferred.