Personal Banking Assistant — Service & Customer Growth

Chiyu Banking Corporation Limited; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Job summary

Chiyu Banking Corporation Limited seeks a customer-oriented professional to join our branch network in Hong Kong. You will provide high quality service, handle inquiries, identify customer needs, and promote banking solutions to support business targets.

Fresh graduates or degree holders with sales aptitude are welcome. HKIB/ECF/CB qualifications are a plus; strong communication and interpersonal skills are essential. We offer a supportive team, training, and career growth opportunities.

Qualifications

• University/Associate degree or above.
• Fresh graduates with some banking exposure are welcome.
• Strong interpersonal and communication skills are essential.
• Sales and customer service mindset is important.
• Knowledge of HKSI IIQE and HKIB qualifications is a plus.

Responsibilities

• Provide high quality customer service in branch network.
• Identify customer needs and promote banking services and solutions.
• Assist Personal Banking Managers in maintaining customer relationships.
• Promote product campaigns to acquire new business and strengthen loyalty.
• Ensure compliance requirements are observed.

Skills

Interpersonal skills

Communication skills

Sales-oriented

Customer service experience

Banking knowledge

Education

University or Associate degree

Fresh graduates welcome with banking exposure

Job description

Chiyu Banking Corporation Limited seeks a customer-oriented professional to join our branch network in Hong Kong. You will provide high quality service, handle inquiries, identify customer needs, and promote banking solutions to support business targets.

Fresh graduates or degree holders with sales aptitude are welcome. HKIB/ECF/CB qualifications are a plus; strong communication and interpersonal skills are essential. We offer a supportive team, training, and career growth opportunities.