People Partner: Workforce Planning & Experience

Charterhouse Hong Kong; Hong Kong; On-site; HKD 725,000 - 837,000; Full time

Job summary

Charterhouse Hong Kong is seeking an experienced HR/People Operations leader to bridge employee experience with operational momentum. You will partner with team leaders to forecast headcount, monitor workloads, and shape capacity planning across the organization.

The role emphasizes people-centric culture, ongoing feedback, onboarding journeys, and leadership coaching to ensure a thriving workplace and aligned HR operations.

Qualifications

• Experience scaling teams in fast-paced environments is a plus.
• Strong people-first mindset and relationship-building skills.
• Excellent observational and analytical abilities to link daily friction to headcount needs.
• Proactive problem solving with initiative to implement practical solutions.
• Superior communication and empathy across levels and functions.
• Strategic thinking balancing empathy with business realities.

Responsibilities

• Observe and track demand trends with functional teams to understand workflows and bottlenecks.
• Anticipate headcount needs by analyzing workload velocity and project pipelines to forecast hiring.
• Monitor workload and stress to help leaders reallocate resources and adjust workflows.

Education

8+ years experience in HR roles

Job description

Charterhouse Hong Kong is seeking an experienced HR/People Operations leader to bridge employee experience with operational momentum. You will partner with team leaders to forecast headcount, monitor workloads, and shape capacity planning across the organization.

The role emphasizes people-centric culture, ongoing feedback, onboarding journeys, and leadership coaching to ensure a thriving workplace and aligned HR operations.