Pastry & Coffee Front-of-House: Full Training

Manteigaria Asia Limited

Hong Kong

On-site

HKD 83,000 - 110,000

Full time

10 days ago

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Benefits offered by this job

Training provided
Career growth
Brand exposure

Job summary

Manteigaria Asia Limited in Hong Kong is seeking a Shop Assistant - Pastry & Coffee (Front of House) to deliver friendly service and handle daily shop operations. You will welcome customers, take orders, process payments, and assist with coffee preparation while maintaining spotless hygiene and brand standards.

Experience in customer service is preferred and English proficiency is required, with Cantonese or Mandarin as a bonus.

Qualifications

  • Experience in customer service or hospitality preferred.
  • 1 year barista or cashier experience is an advantage.
  • Strong communication and a friendly, customer-first attitude.
  • Team orientation with willingness to support colleagues and pastry chefs.
  • Attention to hygiene and quality standards.
  • Proficiency in English; Cantonese/ Mandarin is a plus.

Responsibilities

  • Welcome customers and provide excellent service, listening to orders.
  • Handle payments and cashier duties with accuracy and professionalism.
  • Prepare coffees and drinks, ensuring quality and consistency.
  • Pack and serve Pastéis de Nata for dine-in and take-out.
  • Maintain cleanliness, hygiene, and organization across the shop.
  • Collaborate with colleagues to ensure smooth daily operations.
  • Support pastry chefs when needed, gaining hands-on exposure to pastry preparation.
  • Uphold brand values and deliver a memorable customer experience.

Skills

Customer service
Communication
Teamwork
Attention to detail

Tools

POS system

Job description

Manteigaria Asia Limited in Hong Kong is seeking a Shop Assistant - Pastry & Coffee (Front of House) to deliver friendly service and handle daily shop operations. You will welcome customers, take orders, process payments, and assist with coffee preparation while maintaining spotless hygiene and brand standards.

Experience in customer service is preferred and English proficiency is required, with Cantonese or Mandarin as a bonus.

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