Part-time - Membership Assistant II (Membership Administration)

The Hong Kong Jockey Club; Hong Kong; On-site; HKD 107,000 - 153,000; Part time

Job summary

The Hong Kong Jockey Club invites applications for a part-time administrative role in Hong Kong. You will handle clerical tasks, manage filing, respond to correspondence, coordinate meetings, assist with procurement, and provide event logistics support within the Membership and Customer Excellence Division.

Candidates should have Form 6 or above, strong confidentiality, and English/Chinese communication skills. Proficiency in Excel and data entry is essential for success in this role.

Qualifications

• Form 6 or above.
• Professional manner handling confidential information.
• Good interpersonal and communication skills in English and Chinese.
• Proficient PC skills, especially Excel and data entry.
• Good statistics and business phone etiquette preferred.

Responsibilities

• Perform clerical duties such as typing, filing, copying, emailing, and responding to telephone calls and messages.
• Set up and maintain an efficient filing system for physical and electronic records.
• Handle and prioritize all correspondence, including emails, letters, and memos.
• Coordinate and arrange meetings, prepare agendas and take minutes.
• Assist with procurement processes and related documentation.
• Provide logistical support for events and projects, including travel arrangements.
• Maintain collaborative relationships across departments to ensure smooth operations.
• Undertake other duties as assigned by Manager.

Skills

Interpersonal skills

Bilingual English/Chinese

Data entry accuracy

Education

Form 6 or above

Tools

Microsoft Excel

Microsoft Office

Job description

Founded in 1884, The Hong Kong Jockey Club (\"the Club\") is a world-class horse sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique value creation model, through which the Club generates sustainable economic and social value for the benefit of the community and supports the HKSAR Government in combatting illegal gambling. The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world's leading charity donors.

The Division

The Membership and Customer Excellence (MCE) Division is responsible for delivering world-class experiences and deepening engagement across all customer segments. The team oversees operations of clubhouses, racecourses, and Off-Course Betting Branches (OCBBs), while enhancing member and owner value propositions and promoting interest in horse ownership and equestrian sports. It leads the Club’s customer experience strategy across digital and physical touchpoints, ensuring consistency, agility, and excellence. The Division also manages data strategy and governance to build a unified view of customers, enabling more personalised and impactful interactions.

Job Duties:

• Perform clerical duties such as typing, filing, copying, emailing, and responding to telephone calls and messages
• Set up and maintain an efficient filing system for both physical and electronic records, ensuring timely updates and accessibility
• Handle and prioritize all incoming and outgoing correspondence, including emails, letters, and memos, ensuring prompt and courteous responses
• Coordinate and arrange meetings, including preparing agendas and taking minutes
• Assist with procurement processes, including maintaining records related to invoices, contracts, and purchasing documentation
• Provide logistical support for events and projects, including scheduling and coordinating travel arrangements
• Maintain collaborative relationships across departments to facilitate smooth operations
• Undertake other duties as assigned by Manager

Requirement:

• Form 6 or above
• Professional manner on handling confidential information
• Good interpersonal and communication skills in English and Chinese
• Proficient PC skills and sound knowledge on Microsoft Office, especially on Microsoft Excel and Data Entry
• Good statistics analytical skill and business phone etiquette will be an asset

Hourly Pay:

$94.5/hour

Working Hours:

Monday to Friday, 09:30 to 18:30; 2-3 days per week

Working Location:

Happy Valley Stand 5/F

Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via @hkjc.org.hk .

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Founded in 1884, The Hong Kong Jockey Club (\"the Club\") is a world-class horse sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique value creation model, through which the Club generates sustainable economic and social value for the benefit of the community and supports the HKSAR Government in combatting illegal gambling. The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world's leading charity donors.

Founded in 1884, The Hong Kong Jockey Club (\"the Club\") is a world-class horse sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique value creation model, through which the Club generates sustainable economic and social value for the benefit of the community and supports the HKSAR Government in combatting illegal gambling. The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world's leading charity donors.

Founded in 1884, The Hong Kong Jockey Club (\"the Club\") is a world-class horse sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique value creation model, through which the Club generates sustainable economic and social value for the benefit of the community and supports the HKSAR Government in combatting illegal gambling. The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world's leading charity donors.

Founded in 1884, The Hong Kong Jockey Club (\"the Club\") is a world-class horse sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique value creation model, through which the Club generates sustainable economic and social value for the benefit of the community and supports the HKSAR Government in combatting illegal gambling. The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world's leading charity donors.

Founded in 1884, The Hong Kong Jockey Club (\"the Club\") is a world-class horse sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique value creation model, through which the Club generates sustainable economic and social value for the benefit of the community and supports the HKSAR Government in combatting illegal gambling. The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world's leading charity donors.

Founded in 1884, The Hong Kong Jockey Club (\"the Club\") is a world-class horse sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique value creation model, through which the Club generates sustainable economic and social value for the benefit of the community and supports the HKSAR Government in combatting illegal gambling. The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world's leading charity donors.