Part Time Call Centre CS (3 days per week)

Adecco Portugal; Hong Kong; On-site; HKD 138,000 - 165,000; Part time

Job summary

A Pharmaceutical Company in Hong Kong is seeking a Part-Time Call Centre Customer Services Officer based in North Point to handle inbound calls and provide general administrative support.

The role offers HK$100-120 per hour, requires Chinese and English proficiency, and a patient, detail-minded and service-oriented attitude. The ideal candidate will have experience in administration or call centre environments and be adept with MS Office.

Qualifications

• Previous experience in administration, customer service, call centre, or healthcare-related environments is preferred
• Good communication and interpersonal skills
• Customer-oriented, patient, and detail-minded
• Proficient in Chinese and English
• Basic MS Office knowledge

Responsibilities

• Provide general administrative and clerical support
• Handle inbound enquiries and calls from the public and patients professionally
• Maintain accurate records and update databases as required
• Assist with appointment coordination and daily administrative duties
• Support the team in delivering quality customer service

Skills

Customer service

Administration

Call center

Chinese and English

Tools

MS Office

Job description

Our client is a Pharmaceutical Company. They are looking for a Part Time Call Centre Customer Services Officer to handle inbound calls.
Location: North Point
Salary: HK$100-120 per hour

Responsibilities:

Provide general administrative and clerical support

Handle inbound enquiries and calls from the public and patients professionally

Maintain accurate records and update databases as required

Assist with appointment coordination and daily administrative duties

Support the team in delivering quality customer service

Requirements:

Previous experience in administration, customer service, call centre, or healthcare-related environments is preferred

Good communication and interpersonal skills

Customer-oriented, patient, and detail-minded

Proficient in Chinese and English

Basic MS Office knowledge