Part-Time Bilingual Call Centre & Admin Support

Adecco Portugal; Hong Kong; On-site; HKD 138,000 - 165,000; Part time

Job summary

A Pharmaceutical Company in Hong Kong is seeking a Part-Time Call Centre Customer Services Officer based in North Point to handle inbound calls and provide general administrative support.

The role offers HK$100-120 per hour, requires Chinese and English proficiency, and a patient, detail-minded and service-oriented attitude. The ideal candidate will have experience in administration or call centre environments and be adept with MS Office.

Qualifications

• Previous experience in administration, customer service, call centre, or healthcare-related environments is preferred
• Good communication and interpersonal skills
• Customer-oriented, patient, and detail-minded
• Proficient in Chinese and English
• Basic MS Office knowledge

Responsibilities

• Provide general administrative and clerical support
• Handle inbound enquiries and calls from the public and patients professionally
• Maintain accurate records and update databases as required
• Assist with appointment coordination and daily administrative duties
• Support the team in delivering quality customer service

Skills

Customer service

Administration

Call center

Chinese and English

Tools

MS Office

Job description

A Pharmaceutical Company in Hong Kong is seeking a Part-Time Call Centre Customer Services Officer based in North Point to handle inbound calls and provide general administrative support.

The role offers HK$100-120 per hour, requires Chinese and English proficiency, and a patient, detail-minded and service-oriented attitude. The ideal candidate will have experience in administration or call centre environments and be adept with MS Office.