Clinic Assistant 診所助理

OncoCare Medical Hong Kong Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

5.5 days per week

Bank holidays

Competitive remuneration package

Job summary

OncoCare Medical Hong Kong Limited in Central, Hong Kong, is seeking a Clinic Administrative Assistant to support patient flow and clinic operations. The role involves patient registration, appointment booking and answering inquiries, along with general clerical tasks.

The ideal candidate has HKCEE/HKDSE or above and at least five years’ experience in a clinic setting; proficiency with Clinic Solution and Microsoft Office is preferred. Bilingual English and Chinese abilities are required.

Qualifications

• Excellent interpersonal, communication and customer service skills.
• Good command of both written and spoken English and Chinese (Cantonese & Mandarin).
• Experience with Clinic Solution is a plus.
• Certificate and experience in phlebotomy or dispensing is a bonus.

Responsibilities

• Perform accurate patient identification and sample labelling with patients' particulars and record keeping
• Assist in general clinic operations including registration, appointment booking and answering phone enquirers
• Provide general clerical and administrative supports including data entry, filing, record keeping and updating files
• Perform any other duties assigned by supervisor(s)

Skills

Interpersonal skills

Communication skills

Customer service

English & Chinese

Microsoft Office

Education

HKCEE/HKDSE or above

Tools

Clinic Solution

Job description

Perform accurate patient identification and sample labelling with patients' particulars and record keeping

Assist in general clinic operations including but not limited to patients’ registration, appointment booking and answering phone enquirers

Provide general clerical and administrative supports including data entry, filing, record keeping and updating files

Perform any other duties assigned by supervisor(s)

Job Requirements

HKCEE / HKDSE or above

At least 5 years' relevant working experience in clinic or medical center settings

Experience in using Clinic Solution is a plus

Certificate and experience in performing phlebotomy procedures or dispensing is a bonus

Excellent interpersonal, communication and customer service skills

Good command of both written and spoken English AND Chinese (Cantonese & Mandarin)

Proficient in Microsoft applications

Location: Central
We offer 5.5 days per week, bank holidays and a competitive remuneration package to the right candidate.