Customer Services Representative (Out-Patient Centre)

Hong Kong Baptist Hospital; Hong Kong; On-site; HKD 220,000 - 300,000; Full time

Job summary

Hong Kong Baptist Hospital is seeking high calibre candidates for a customer service role in our hospital. The ideal candidate has Form 5 / HKCEE or above, at least 2 years’ experience in customer services, and may have experience in hotline support.

Fluency in Cantonese, English and Mandarin is required, and night shifts are included. We offer an attractive remuneration package and fringe benefits to the right candidates.

Qualifications

• Form 5 (HKCEE) / Form 6 (HKDSE) or above.
• Minimum 2 years of working experience in customer services.
• Experience in supporting hotline, handling customer inquiries and complaints in Call Centre would be an advantage.
• Night shift duty is required.

Skills

Cantonese

English

Mandarin

Education

Form 5 / HKCEE or above

Job description

Established in 1963, Hong Kong Baptist Hospital is a Christian and non-profit making private hospital dedicated to serving the public and striving to achieve our mission of "In the service of man, for the glory of God". To cope with our continuing growth, we would like to invite high calibre candidates to join our Hospital.

• Form 5 (HKCEE) / Form 6 (HKDSE) or above
• Minimum 2 years of working experience in customer services
• Experience in supporting hotline, handling customer inquiries and complaints in Call Centre would be an advantage
• Fluent spoken Cantonese, English and Mandarin
• Night shift duty is required

We offer attractive remuneration package and fringe benefits to the right candidates.

The information provided will only be used for recruitment related purposes. All personal information on unsuccessful candidates will be destroyed within 6 months.