Operations Transformation Lead

BOC Group Life Assurance Company Limited; Hong Kong; Vor Ort; HKD 480.000 - 600.000; Vollzeit

Zusammenfassung

BOC Group Life Assurance Company Limited is seeking a transformation specialist to join the life operation transformation team in Hong Kong. You will work with team leads to develop, implement and monitor projects that align with the company’s long-term strategy and growth goals.

You will drive cross-functional collaboration to achieve project objectives, leverage technology to boost efficiency and customer experience, and conduct thorough analysis of systems and processes to document

Qualifikationen

• Degree holder in Business Studies, Information System, Insurance or related field.
• 5+ years in underwriting/claims/policy administration or system testing (UAT) with transformation exposure.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Proficiency in MS Word, Excel and PowerPoint; SQL and MS Visio are advantages; fluent in English and Chinese (Cantonese & Mandarin).

Aufgaben

• Work with team leads to develop, implement and monitor operation transformation projects aligned with long-term strategy.
• Drive cross-functional collaboration across departments to achieve project objectives.
• Leverage technology to improve operational efficiency and customer experience.
• Conduct analysis on systems and processes; gather and document improvement requirements.
• Develop testing strategy and perform User Acceptance Testing.

Kenntnisse

Analytical thinking

Communication skills

MS Word, Excel, PowerPoint

SQL

MS Visio

English & Chinese (Cantonese & Mandar…

Ausbildung

Bachelor degree in Business Studies / Information Systems / Insurance

Jobbeschreibung

BOC Group Life Assurance Company Limited is seeking a transformation specialist to join the life operation transformation team in Hong Kong. You will work with team leads to develop, implement and monitor projects that align with the company’s long-term strategy and growth goals.

You will drive cross-functional collaboration to achieve project objectives, leverage technology to boost efficiency and customer experience, and conduct thorough analysis of systems and processes to document