Operations Specialist (Account Opening Support)

CICC; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

CICC in Hong Kong seeks a detail-oriented professional to support KYC/AML processes and account maintenance. The role requires reviewing opening docs, verifying FATCA/CRS/PI status, and ensuring proper filing of profiles and proofs.

You will coordinate with compliance, legal, risk, and clients to meet regulatory standards. The ideal candidate has 1 year in financial services, strong English and Mandarin, and a degree in accounting/finance/business/economics.

Qualifications

• 1 year of related working experience in financial institutions.
• Bachelor's degree or above in Accounting, Finance, Business or Economics (preferred).
• Fluent in English and Mandarin (spoken and written).

Responsibilities

• Review account opening documentation and ensure regulatory requirements are met.
• Check FATCA, CRS, PI and AML status for accounts.
• Data capture and validation in systems; support account maintenance.
• File account profiles with documentary proofs accurately.
• Follow up on outstanding documentation to meet KYC/AML guidelines.
• Freeze/close accounts with outstanding documents in a timely manner.
• Perform periodic AML/CRS/FATCA/PI/dormant reviews and coordinate with units.
• Liaise with compliance, legal, business units, risk, clients, brokers, and providers.
• Handle systems enhancements and UAT when required; perform ad hoc tasks.

Skills

English fluency

Mandarin fluency

Attention to detail

Multi-tasking ability

Analytical skills

Education

Bachelor's degree in Accounting/Finance/Business/Economics

Job description

• Review account opening documentation of different types of accounts and ensure all accounts have satisfied the firm's and regulatory requirements before opening
• Check on FATCA, CRS, PI status in addition to AML status
• Perform data capture and validation in system and support the account maintenance process
• Ensure all account profiles together with the related documentary proof are properly filed
• Follow up on outstanding documentation and information to meet the firm's KYC/AML guidelines
• Ensure accurate and timely freezing / closing of accounts when there are remaining outstanding documents
• Perform periodic AML, CRS, FATCA, PI, dormant reviews to clean up data and documentation by coordinating with business units
• Liaise with compliance, legal, business units, risk management, external clients, brokers, and service providers
• Perform systems enhancements and UAT when required
• Handle ad hoc tasks when required

Knowledge

• 1 year of related working experience in financial institutions

Skills and Abilities

• Fluent in spoken and written English and Mandarin
• Resourceful, attention to details and the ability to multi-task in a fast-paced environment
• Must be detail-oriented and able to work under pressure
• Strong analytical and problem-solving skills

Qualification

• Bachelor's degree or above, with a concentration in Accounting, Finance, Business or Economics preferred

Disclaimer

CICC is committed to fostering an environment of equity and diversity. We recognize the importance of fair treatment in all aspects of our business, from recruitment and hiring to professional development and advancement.

CICC aims to build an inclusive workplace that values the diverse backgrounds, ideas, and cultures of our employees. We strive to create an environment where every employee feels heard, supported, and empowered to contribute to the company's growth and success. By leveraging our collective strengths, we aim to drive innovation and achieve excellence in the industry.

It is CICC's responsibility to provide equal employment opportunities to all prospective employees, regardless of race, ethnicity, gender, age, disability, or any other characteristics protected by law.

The preceding job description has been designed to indicate the general nature and level of the work to be performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.