Operation Officer, Landside Innovation & Operations

Airport Authority Hong Kong; Hong Kong; Sur place; HKD 250 000 - 420 000; Plein temps

Résumé du poste

Airport Authority Hong Kong is seeking a capable Operations Officer to support Landside Duty Manager and supervise daily operations at SkyPier Terminal, Ground Transportation Centre, car parks and road network in Hong Kong. You will perform patrols, coordinate maintenance, respond to incidents, and ensure service quality by guiding contractors, communicating with partners and government departments.

A driving license is preferred; English and Chinese skills are required.

Qualifications

• Degree holder or fresh graduate welcomed.
• Associate degree or higher diploma with 2+ years’ relevant work experience.
• Secondary education level with at least 4 years’ work experience will be considered.
• Good communication and interpersonal skills.
• English and Chinese fluency; Putonghua advantageous.
• Holders of HK driving license Class 1 preferred.

Responsabilités

• Monitor day-to-day operations at SkyPier Terminal and related centres.
• Perform daily patrols and coordinate maintenance of defects.
• Respond to incidents and coordinate with internal and external parties for assistance.
• Supervise service contractors to ensure quality services delivery.
• Maintain effective communication with business partners and government departments.
• Enforce AA bylaws and prepare incident/accident reports.
• Handle and prepare daily operation logs and reports.
• Perform ad-hoc tasks and duties as assigned.
• Required to work on shift duties.

Connaissances

Team player

Communication

Interpersonal skills

Detail-oriented

Self-motivated

Bilingual English-Chinese

Formation

Bachelor degree or higher

Associate degree or higher diploma

Secondary education with experience

Description du poste

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Responsibilities:

• Support Landside Duty Manager/ Assistant Manager to monitor day-to-day operations at SkyPier Terminal, Ground Transportation Centre, Car Parks and the road network

• Perform daily patrols in the assigned area and coordinate with technical staff for the repair and maintenance of defects

• Respond to incidents and communicate with internal and external parties for assistance, remedial actions and solutions

• Supervise and coordinate the service contractors, including road management, taxi services, indoor and exterior cleaning and landscaping, to ensure quality services delivery

• Maintain effective communication with the business partners and government departments to ensure smooth airport operations

• Enforce AA Bylaws, conduct on-scene investigations and prepare incident/ accident reports for necessary actions of management

• Handle and prepare daily operation logs and reports

• Perform ad-hoc tasks and duties as assigned

• Required to work on shift duties

Requirements:

• Degree holder and fresh graduate are welcomed; associate degree or higher diploma with minimum 2 years’ relevant work experience, or secondary education level with at least 4 years’ work experience will also be considered

• Associate degree / higher diploma, or secondary education level with only 2 years' work experience will be considered as Operation Officer Trainee

• A good team player with good communication and interpersonal skills, detail-oriented, enthusiastic and self-motivated

• Good command of spoken and written English and Chinese with knowledge of Putonghua is an advantage

• Holder of a valid HK driving license with Class 1 endorsement. Holder with Class 2 endorsement is preferred