Onsite IT Field Engineer - Troubleshooting & Projects (HK)

Primetech Technology Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Primetech Technology Limited in Hong Kong is seeking a Field Engineer to provide onsite support, installation and break/fix on PC desktops and laptops at client sites.

Relocation of desktop items, inventory updates, basic networking troubleshooting (LAN), and coordination with application teams for installations are core duties.

The role may require occasional weekend work to meet project timelines; training is provided, and fresh graduates with a good attitude are encouraged to apply.

Qualifications

• F.5 or above
• 1 year working experience on IT Services or Engineering would be advantageous
• Customer focused attitude and dedicated to problem solving
• Fresh graduates with good attitude will also be considered
• On-job training will be provided for less experienced candidates

Responsibilities

• Provide onsite support, installation, and break/fix on PC desktops & laptops at client sites
• Relocate desktop items and maintain accurate inventory records
• Support basic networking such as connectivity and LAN troubleshooting
• Participate in IT projects such as office relocation and system upgrades as assigned
• Coordinate installation, configuration and troubleshooting with relevant application teams
• Occasionally work on weekends/public holidays to meet project timelines
• Prepare service reports on support calls
• Conduct User Acceptance Tests and trainings

Skills

On-site support

Troubleshooting

Customer focus

Education

F.5 or above

Job description

Primetech Technology Limited in Hong Kong is seeking a Field Engineer to provide onsite support, installation and break/fix on PC desktops and laptops at client sites.

Relocation of desktop items, inventory updates, basic networking troubleshooting (LAN), and coordination with application teams for installations are core duties.

The role may require occasional weekend work to meet project timelines; training is provided, and fresh graduates with a good attitude are encouraged to apply.