Network Support Engineer (CISCO / Huawei)

CL Technical Services Ltd.; Hong Kong; On-site; HKD 350,000 - 520,000; Full time

Job summary

CL Technical Services Ltd. is seeking an experienced network support professional to assist senior technical staff in managing switches, firewalls, VPNs, and related network infrastructure across multiple sites.

The role covers Internet, Intranet, LAN and WAN support across data centres and buildings, with responsibilities including updating documentation and records, and providing end-user network support for daily operations.

Qualifications

• Higher Diploma / Degree in Computer Science or related subjects.
• At least 5 years' experience in trouble-shooting for systems and network problems.
• Solid Experience in supporting firewalls, load balancers, and VPN gateways is an advantage.
• Experience working in public sector or large enterprise environments is an advantage.
• Experience in supporting Cisco/Huawei/H3C routing and switching, preferable with related certification such as CCNA / CCNP / HCIA / HCIP or equivalent.

Responsibilities

• Provide technical support for senior technical staff to manage multiple-brand switches, firewalls, VPNs and any other network infrastructure.
• Technical support for Internet, Intranet, LAN and WAN across multiple data centres and buildings.
• Provide technical support for network infrastructure across multiple sites and buildings.
• Update documentation, procedures, and records timely.
• Provide network support services to end users for daily operation.

Skills

Firewall support

Load balancers

VPN gateways

Network troubleshooting

Education

Higher Diploma / Degree in Computer Science

Tools

Cisco routing & switching

Huawei routing & switching

H3C routing & switching

CCNA/CCNP/HCIA/HCIP certifications

Job description

Provide technical support for senior technical staff to manage multiple-brand switches, firewalls, VPNs and any other network infrastructure

Technical support for Internet, Intranet, LAN and WAN across multiple data centres and buildings

Provide technical support for network infrastructure across multiple sites and buildings

Update documentation, procedures, and records timely

Provide network support services to end users for daily operation

Requirements

Higher Diploma / Degree in Computer Science or related subjects

At least 5 years' experience in trouble-shooting for systems and network problems

Solid Experience in supporting firewalls, load balancers, and VPN gateways is an advantage

Experience working in public sector or large enterprise environments is an advantage

Experience in supporting Cisco/Huawei/H3C routing and switching, preferable with related certification such as CCNA / CCNP / HCIA / HCIP or equivalent