Mortgage Operations Assistant: Loans & Title Management

Dah Sing Financial Group; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

Dah Sing Financial Group is hiring an Assistant, Loans and Credit Operations (Mortgage Administration) to manage custody of title deeds and security documents and ensure compliance with fire insurance requirements for mortgaged properties.

The role supports RMs, DSI and other departments by handling mortgage insurance arrangements, title deed lifecycle, and system updates, while maintaining accurate records and assisting with system enhancement projects.

Qualifications

• Matriculation or above.
• At least 1 year in bank operations experience.
• Basic knowledge of accounting principles.
• Candidate with the qualification of Certified Banker is an advantage.

Responsibilities

• Arrange mortgage insurance (new/renewal) per operational guidelines and handle related queries from RMs, DSI, and other departments.
• Manage the lifecycle of Title Deeds, including liaison with solicitors for registration details, discrepancy checks, safe storage in the Crown, and fee collection. Monitor the incoming and outgoing movements of Vehicle Finance security documents.
• Facilitate account investigations for external parties, process G/L entries for fees, manage audit confirmations, and handle e-Alert orders.
• Perform system updates (e.g., Land Search Data), address correspondence address discrepancies across key systems (IBS and MLSS), and conduct monthly system backups.
• Execute file maintenance per the Data Retention Policy and assist with system enhancement projects as assigned.

Education

Matriculation or above

Job description

Dah Sing Financial Group is hiring an Assistant, Loans and Credit Operations (Mortgage Administration) to manage custody of title deeds and security documents and ensure compliance with fire insurance requirements for mortgaged properties.

The role supports RMs, DSI and other departments by handling mortgage insurance arrangements, title deed lifecycle, and system updates, while maintaining accurate records and assisting with system enhancement projects.