MICE Event Lead & Client Experience Manager

Hong Kong Convention and Exhibition Centre (Management) Limited; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Job summary

Hong Kong Convention and Exhibition Centre (Management) Limited is seeking an Event Manager/Coordinator to plan and oversee meetings and events, coordinating with clients, departments and external contractors to ensure flawless execution.

The role requires degree-level education and at least two years of practical event coordination experience in the MICE industry, with strong English and Chinese communication skills.

Qualifications

• Degree holder or above in business studies, catering, hotel management, tourism management or related fields.

Responsibilities

• Provide event planning outlines and agendas to facilitate meetings between clients and internal departments.
• Conduct site inspections and provide prompt, accurate information to clients.
• Manage event administrative responsibilities, including preparing reports, creating event orders, and overseeing projects.
• Process final billing, deposits, and post-event follow up with clients.
• Collaborate with the culinary team to design custom menus based on dietary restrictions.
• Coordinate with internal operations and external contractors to ensure smooth setup and logistics.
• Lead pre-con meetings with internal and external stakeholders.
• Train and supervise assistant event manager, coordinators and interns.
• Maintain up-to-date database and comprehensive records in the system with event planning, menus, setup and coordination details.

Skills

Interpersonal skills

Communication skills

Leadership

Cross-cultural awareness

Education

Bachelor degree in related field

Tools

Microsoft Word

Excel

Database management

Job description

Hong Kong Convention and Exhibition Centre (Management) Limited is seeking an Event Manager/Coordinator to plan and oversee meetings and events, coordinating with clients, departments and external contractors to ensure flawless execution.

The role requires degree-level education and at least two years of practical event coordination experience in the MICE industry, with strong English and Chinese communication skills.