Event Manager / Assistant Event Manager - F&B Events

Hong Kong Convention and Exhibition Centre (Management) Limited; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Job summary

Hong Kong Convention and Exhibition Centre (Management) Limited is seeking an Event Manager/Coordinator to plan and oversee meetings and events, coordinating with clients, departments and external contractors to ensure flawless execution.

The role requires degree-level education and at least two years of practical event coordination experience in the MICE industry, with strong English and Chinese communication skills.

Qualifications

• Degree holder or above in business studies, catering, hotel management, tourism management or related fields.

Responsibilities

• Provide event planning outlines and agendas to facilitate meetings between clients and internal departments.
• Conduct site inspections and provide prompt, accurate information to clients.
• Manage event administrative responsibilities, including preparing reports, creating event orders, and overseeing projects.
• Process final billing, deposits, and post-event follow up with clients.
• Collaborate with the culinary team to design custom menus based on dietary restrictions.
• Coordinate with internal operations and external contractors to ensure smooth setup and logistics.
• Lead pre-con meetings with internal and external stakeholders.
• Train and supervise assistant event manager, coordinators and interns.
• Maintain up-to-date database and comprehensive records in the system with event planning, menus, setup and coordination details.

Skills

Interpersonal skills

Communication skills

Leadership

Cross-cultural awareness

Education

Bachelor degree in related field

Tools

Microsoft Word

Excel

Database management

Job description

Provide event planning outlines and agendas to facilitate meetings between clients and internal departments.

Conduct site inspections and provide prompt, accurate information to clients.

Manage event administrative responsibilities, including preparing reports, creating event orders, and overseeing projects.

Processing final billing, deposits, and post-event follow up with clients.

Collaborating with the culinary team to design custom menus based on dietary restrictions.

Collaborating with internal operation and external contractors to ensure smooth setup and logistics.

Leading pre-con meetings with internal and external stakeholders.

Training and supervising assistant event manager, coordinators and interns.

Confirms customers’ satisfaction and solicits suggestions for improvement

Maintain up-to-date database and comprehensive records in the system (keeping accurate and detailed information of all event planning, menu, set-up or operational and co-ordination details)

Maintains open and cordial relationship with customers by offering advice and adequate venue information as well as tactfully handling problems and requests, identify customers’ needs and expectations

Maintains an enthusiastic, willing and helpful demeanour responding expeditiously to customers’ needs while maintaining ease in access by the customers

Candidates with more experience will be considered for the Event Manager position.

Job Requirements:

Degree holder or above in business studies, catering, hotel management, tourism management or other related fields.

Minimum 2 years’ experience in practical event co-ordination experience in MICE industry.

Good command of written and spoken English and Chinese, Mandarin would be advantageous.

Good interpersonal and communication skills and able to interact effectively with people of cross- cultural backgrounds.

Ability to interpret logistical and technical event requirements.

Good computer skills in using software applications e.g., Word, Excel, and database management.

Good organisational and good leadership skills.

Able to work under pressure.

We are equal opportunity employer and welcome applications from all qualified candidates.

Human Resources Department

Hong Kong Convention and Exhibition Centre (Management) Limited

Managed by HKCEC (Management) Limited Member of CTF Services Limited

We offer opportunities for people with talent, a strong work ethic and a passion for customer service to develop a rewarding career in the hospitality and exhibition industry; we believe in helping you flourish professionally and climb the ladder of success.

To meet our aim of providing our customers with a world-class experience, we seek to recruit high-calibre people who share our goals and our desire to grow. We believe in a customer-oriented approach and will only succeed with a people-driven culture: engaging

with our employees, offering opportunities to learn and develop, and provide competitive benefits and rewards in line with industry standards.

We welcome talents who wish to join the strong team behind the best convention and exhibition centre in Asia.

We offer opportunities for people with talent, a strong work ethic and a passion for customer service to develop a rewarding career in the hospitality and exhibition industry; we believe in helping you flourish professionally and climb the ladder of success.

To meet our aim of providing our customers with a world-class experience, we seek to recruit high-calibre people who share our goals and our desire to grow. We believe in a customer-oriented approach and will only succeed with a people-driven culture: engaging

with our employees, offering opportunities to learn and develop, and provide competitive benefits and rewards in line with industry standards.

We welcome talents who wish to join the strong team behind the best convention and exhibition centre in Asia.