Medical Office Assistant - Patient Care & Clinic Admin

iRad Medical Diagnostic Centre; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

generous healthcare coverage

opportunities for professional develop

collaborative team culture

Job summary

iRad Medical Diagnostic Centre in Hong Kong SAR is seeking a Medical Office Assistant to support our busy imaging facility. This full-time role involves front-desk duties, appointment scheduling, filing and maintaining patient records, and assisting with day-to-day office tasks in a fast-paced healthcare environment.

You will interact with patients and families, handle insurance inquiries, and use medical software systems, requiring fluent English and Cantonese or Mandarin.

Qualifications

• Experience in medical/healthcare admin role
• Strong customer service and interpersonal skills
• Proficiency in data entry and using medical software systems
• Excellent organisational and multitasking abilities
• Fluency in English and Cantonese or Mandarin
• Caring and compassionate approach to patient care

Responsibilities

• Greet and register patients upon arrival
• Schedule appointments and manage clinic booking system
• Maintain medical records and patient files
• Handle insurance claims and billing inquiries
• Provide exceptional customer service to patients and families
• Assist with general office tasks

Skills

Healthcare admin experience

Customer service

Data entry / medical software

Organization & multitasking

English + Cantonese/Mandarin

Compassionate patient care

Tools

Medical software systems

Job description

iRad Medical Diagnostic Centre in Hong Kong SAR is seeking a Medical Office Assistant to support our busy imaging facility. This full-time role involves front-desk duties, appointment scheduling, filing and maintaining patient records, and assisting with day-to-day office tasks in a fast-paced healthcare environment.

You will interact with patients and families, handle insurance inquiries, and use medical software systems, requiring fluent English and Cantonese or Mandarin.