Clinical Assistant & Patient Care Coordinator

Heal Central Medical Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Heal Central Medical Limited is seeking a Clinical Assistant / Clinic Receptionist to manage front-desk operations and provide clinical support. You will book consultations, register patients, coordinate with external facilities, and assist during consultations.

Strong customer service and accurate cash handling are essential. Requirements include HKDSE, Cantonese, Putonghua and basic English, plus at least 2 years clinical experience and familiarity with clinical software.

Qualifications

• HKDSE graduate with at least 2 years clinical experience.
• Ability to communicate in Cantonese, Putonghua and basic English.
• Experience with clinical software and cashiering.

Responsibilities

• Perform reception and administrative duties: booking consultations, patient registration, and outside treatment facilities booking.
• Assist doctor and nurses during consultations and examinations.
• Provide excellent customer service and address patient needs; support day‑to‑day clinic operations.
• Handle patient insurance claims and hospital admissions as required.

Skills

Cantonese

Putonghua

English (basic)

Customer service

Administrative tasks

Education

HKDSE

Tools

Clinical software

Job description

Heal Central Medical Limited is seeking a Clinical Assistant / Clinic Receptionist to manage front-desk operations and provide clinical support. You will book consultations, register patients, coordinate with external facilities, and assist during consultations.

Strong customer service and accurate cash handling are essential. Requirements include HKDSE, Cantonese, Putonghua and basic English, plus at least 2 years clinical experience and familiarity with clinical software.