Clinic Healthcare Assistant — Patient Care & Admin Support

Hong Kong Medical Consultants Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Medical and Dental Healthcare Benefits

Group Medical insurance

5.5 Days Work

Marriage Leave

Annual Leave 12 days

Overtime compensation

Training Subsidy

Discretionary Bonus

Fixed rest day on Sunday and Publichol

Job summary

Hong Kong Medical Consultants Limited is seeking a Clinic Assistant to support clinicians during consultations and examinations, manage appointments, and coordinate bookings and admissions.

The role requires HKDSE or above, proficiency with Clinic Solution, and familiarity with insurance processes; English and Chinese are essential, Putonghua is an advantage. Attractive benefits apply.

Qualifications

• HKDSE or above.
• Knowledge of Clinic Solution and hands-on PC knowledge.
• Knowledge of insurance & contract medicine would be an advantage.
• Experienced in blood taking and injection would be an advantage.
• Mature, pleasant, good telephone manners, team-player with strong interpersonal & multitasking skills.
• Proficiency in spoken and written English and Chinese; Putonghua would be an advantage.

Responsibilities

• Assist specialists during consultations and examinations and follow up patients'
• Manage patients’ appointment schedules and enquiries
• Coordinate patients’ bookings and hospital admissions
• Handle insurance pre-approvals, verify insurance coverage, insurance billing and claims documents

Skills

Interpersonal skills

Multi-tasking

Team-player

Telephone manners

English

Chinese

Putonghua (adv)

Education

HKDSE or above

Tools

Clinic Solution

PC skills

Job description

Hong Kong Medical Consultants Limited is seeking a Clinic Assistant to support clinicians during consultations and examinations, manage appointments, and coordinate bookings and admissions.

The role requires HKDSE or above, proficiency with Clinic Solution, and familiarity with insurance processes; English and Chinese are essential, Putonghua is an advantage. Attractive benefits apply.