Mandarin-Speaking HR Help Desk – On-site Penang

CB Talents SP; Hong Kong; On-site; HKD 109,866 - 131,597; Full time

Job summary

A recruitment agency is seeking a Mandarin-speaking HR Help Desk Executive to support employees by handling HR-related inquiries and providing timely assistance. The role requires strong communication skills, problem-solving abilities, and at least 1 year of relevant experience. Responsibilities include managing HR inquiries, maintaining documentation, and ensuring service quality. The position is on-site in Penang, Malaysia, with a competitive salary.

Qualifications

• Fluent in Mandarin and English (spoken & written).
• Minimum 1 year experience in Customer Service / Help Desk / HR support.
• Strong communication and problem-solving skills.

Responsibilities

• Handle HR inquiries via chat, email, or phone in Mandarin and English.
• Provide support on HR policies, employee records, payroll, and benefits.
• Resolve issues or elevate complex cases to the relevant HR teams.

Skills

Fluent in Mandarin

Fluent in English

Communication skills

Problem-solving skills

Job description

A recruitment agency is seeking a Mandarin-speaking HR Help Desk Executive to support employees by handling HR-related inquiries and providing timely assistance. The role requires strong communication skills, problem-solving abilities, and at least 1 year of relevant experience. Responsibilities include managing HR inquiries, maintaining documentation, and ensuring service quality. The position is on-site in Penang, Malaysia, with a competitive salary.