Manager / Senior Manager, Product Capacity Management（ Air Freight）

DHL Global Forwarding (Hong Kong) Limited; Hong Kong Island; On-site; HKD 600,000 - 1,000,000; Full time

Benefits offered by this job

Sales incentive

Career development

5 days work week

Job summary

DHL Global Forwarding (Hong Kong) Limited is seeking a senior logistics professional to design and execute AFR product and capacity management, leading the rate negotiations with airlines and co-loaders to secure competitive terms. You will guide regional teams, maintain databases for quick network responses, and ensure projects meet budget and service targets while driving productivity in hub operations.

The role requires 8+ years in logistics, fluent English and Chinese, and strong

Qualifications

• Form 7 or above or qualification equivalent to Qualifications Framework (QF).
• More than 8 years working experience in logistics operations.
• Good interpersonal, negotiation and communication skills.
• Proficient in PC operations, e.g. MS Excel & Outlook.
• Good command of both written and spoken English and Chinese.
• Experience in supply chain, logistics field.
• Immediate available is an advantage.

Responsibilities

• Design and lead AFR product and capacity management activities.
• Lead rate and capacity negotiations with airlines and co-loaders.
• Drive freight costs down through strategic use of airline and co-loader resources.
• Lead the operation team and ensure allocation and reservations of freight on planned linehaul and flights.
• Guide regions/countries on product and capacity management.
• Ensure development and implementation of products for air freight customers (perishables, pharma, aviation).
• Develop air freight carrier management plans and budgets; achieve productivity targets.
• Ensure customer and airline requirements and service, cost and budget guidelines are met.
• Maintain databases with information for quick network queries.
• Build and secure business relationships with customers and airlines.
• Prepare carrier performance reports and reviews.
• Review processes to enhance service quality and align with company goals.

Skills

Negotiation

Communication

Interpersonal skills

MS Excel

Outlook

Bilingual English/Chinese

Education

Form 7 or above / QF

Tools

MS Excel

Outlook

Job description

Design and execute AFR product and capacity management activities

Lead and drive rate and capacity negotiations with airlines and co-loaders.

Drive freight costs down through strategic use of airline and co-loader resources, playing a key role in BSA negotiations.

Lead the operation team and ensure providing allocation and reservations of freight on planned linehaul and flights required for hub and operations performance

Guide regions/countries on product and capacity management

Ensure the development and implementation of products for various air freight customers and products including perishables, pharmaceutical, aviation, etc.

Lead the development of air freight carrier management and product and capacity management plans and budgets, and the achievement of productivity targets

Ensure, that customer and airline requirements and service, cost and budgetary guidelines are met

Direct the development and maintenance of databases with specific information to enable quick responses to specific network queries

Build and secure business relationships with customers and airlines

Ensure the preparation of carrier performance reports and reviews

Periodically review processes and systems to enhance service quality and alignment with company's direction and long-term goals

Scan alternatives to enhance services and processes to secure cost-effective and competitive products and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets

Study issues, determine opportunities and introduce best practices for AFR product and capacity management focusing on increasing effectiveness and efficiency

Oversee recent developments of new solutions, services, lane and traffic development

Analyze complex issues, benchmark, identify opportunities and introduce best practices for AFR product and capacity management focusing on increasing effectiveness and efficiency

Execute global procurement strategy

Ensure adherence to global decisions

Job Requirements

Form 7 or above or qualification equivalent to Qualifications Framework (QF)

More than 8 years working experience in logistics operations

Good interpersonal, negotiation and communication skills

Proficient in PC operations, e.g. MS Excel & Outlook

Good command of both written and spoken English and Chinese

Experience in supply chain, logistics field

Immediate available is an advantage

5 days work, career development, attractive remuneration and benefits package including sales incentive will be offered to the right candidate.

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