Manager / Senior Manager, Product Capacity Management

Deutsche Post; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Deutsche Post in Kwai Chung is seeking a senior logistics professional to lead AFR product and capacity management, coordinating cross-region efforts to optimize air freight solutions.

You will drive rate negotiations with airlines and co-loaders, oversee allocations and reservations for hub operations, and develop products for perishables, pharma, and other air freight categories, ensuring service and cost targets are met.

Qualifications

• 8+ years logistics operations experience
• Strong interpersonal, negotiation, and communication skills
• Proficient in PC operations, MS Excel and Outlook
• Fluent in English and Chinese

Responsibilities

• Design and execute AFR product and capacity management activities
• Lead and drive rate and capacity negotiations with airlines and co-loaders
• Drive freight costs down through strategic use of resources and ensure alignment with BSA negotiations
• Lead the operation team and oversee allocations and reservations for hub and flights
• Guide regions on product and capacity management
• Develop and implement products for air freight customers including perishables and pharma
• Develop AFR carrier management plans and budgets and meet productivity targets
• Ensure customer and airline requirements, service, cost and budget guidelines are met
• Maintain databases for quick network queries and reports
• Build and maintain relationships with customers and airlines
• Prepare carrier performance reports and reviews
• Review and improve processes to enhance service quality and align with company direction
• Scan alternatives to improve services and negotiate competitive rates
• Study issues and introduce best practices in AFR product management
• Oversee new solutions, lane and traffic development
• Analyze complex issues and benchmark best practices
• Execute global procurement strategy
• Ensure adherence to global decisions

Skills

Interpersonal skills

Negotiation

Communication

MS Excel

Outlook

English

Chinese

Education

Form 7+ (QF)

Tools

MS Excel

Outlook

Job description

Location: Kwai Chung

Job Responsibilities

• Design and execute AFR product and capacity management activities
• Lead and drive rate and capacity negotiations with airlines and co-loaders.
• Drive freight costs down through strategic use of airline and co-loader resources, playing a key role in BSA negotiations.
• Lead the operation team and ensure providing allocation and reservations of freight on planned linehaul and flights required for hub and operations performance
• Guide regions/countries on product and capacity management
• Ensure the development and implementation of products for various air freight customers and products including perishables, pharmaceutical, aviation, etc.
• Lead the development of air freight carrier management and product and capacity management plans and budgets, and the achievement of productivity targets
• Ensure, that customer and airline requirements and service, cost and budgetary guidelines are met
• Direct the development and maintenance of databases with specific information to enable quick responses to specific network queries
• Build and secure business relationships with customers and airlines
• Ensure the preparation of carrier performance reports and reviews
• Periodically review processes and systems to enhance service quality and alignment with company's direction and long-term goals
• Scan alternatives to enhance services and processes to secure cost-effective and competitive products and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets
• Study issues, determine opportunities and introduce best practices for AFR product and capacity management focusing on increasing effectiveness and efficiency
• Oversee recent developments of new solutions, services, lane and traffic development
• Analyze complex issues, benchmark, identify opportunities and introduce best practices for AFR product and capacity management focusing on increasing effectiveness and efficiency
• Execute global procurement strategy
• Ensure adherence to global decisions

Job Requirements

• Form 7 or above or qualification equivalent to Qualifications Framework (QF)
• More than 8 years working experience in logistics operations
• Good interpersonal, negotiation and communication skills
• Proficient in PC operations, e.g. MS Excel & Outlook
• Good command of both written and spoken English and Chinese
• Experience in supply chain, logistics field
• Immediate available is an advantage