Manager - Operation Efficiency

Leadingnation; Hong Kong; On-site; HKD 800,000 - 1,100,000; Full time

Job summary

Leadingnation in Hong Kong seeks an experienced professional to optimize business architecture and lead cross‑functional process improvements across large platforms. You will map critical workflows, identify bottlenecks, and deliver practical Lean and Six Sigma plans to boost efficiency.

You will apply AI tools for diagnostics and design, develop knowledge systems, and coach teams in governance models. Fluent Cantonese or English and proven track record in large organizations are preferred.

Qualifications

• Background in process management, lean management, or operations management in large enterprises or consulting firms.

Responsibilities

• Collaborate on refining the company’s business architecture, clarify responsibilities between headquarters and business platforms, and continuously improve governance models and workflows to support efficient operations.

Skills

Process mapping

Lean management

Six Sigma

Data analysis

AI applications

Cross-functional collaboration

Project management

Communication

Business architecture

Bilingual Cantonese/English

Education

Bachelor’s degree or above

Tools

DBS

Six Sigma tools

Data analysis tools

Job description

Key Responsibilities

• Business Architecture Optimization: Collaborate on refining the company’s business architecture, clarify responsibilities between headquarters and business platforms, and continuously improve governance models and workflows to support efficient operations.
• Process Mapping: Lead reviews of critical processes across business platforms and functional departments, identify bottlenecks, redundancies, and unclear responsibilities, and deliver actionable optimization plans.
• Lean Management Initiatives: Drive lean improvement projects using Six Sigma, value stream analysis, and other tools to enhance efficiency and reduce costs.
• AI Integration: Apply AI tools to support process diagnostics, data analysis, and solution design, advancing intelligent transformation of workflows and boosting management efficiency.
• Knowledge System Development: Establish methodologies, toolkits, and best-practice libraries for process management and lean improvement, fostering a culture of continuous improvement.

Qualifications

• Background: Bachelor’s degree or above, with 5+ years of experience in process management, lean management, or operations management in large enterprises, listed companies, or consulting firms. Proven track record in process optimization or lean projects.
• Business Insight: Strong ability to understand business operations and process sensitivities, capable of proposing practical optimization and lean improvement solutions.
• Professional Skills: Familiar with process mapping methodologies; knowledge of DBS, lean management, and Six Sigma tools; competent in data analysis and AI applications.
• Project Experience: Hands-on involvement in multiple cross-departmental process optimization, lean improvement, or organizational change projects, with end-to-end project management capabilities.
• Soft Skills: Excellent logical thinking, communication, and cross-functional collaboration skills; detail-oriented, rigorous, and able to handle high-intensity work.
• Language Requirements: Proficiency in Cantonese or English (spoken and written). Prior experience in Hong Kong or large corporate groups is preferred.