Senior Information Technology Manager

Ambition; Hong Kong; On-site; HKD 1,500,000 - 2,100,000; Full time

Job summary

Ambition is seeking an IT leadership executive to own and optimize the organization’s application landscape, including ERP, CRM, digital commerce, and integration services. You will drive projects end‑to‑end from requirements through go‑live, ensuring architecture alignment with business goals.

The role requires 10+ years of progressive IT leadership, deep experience with enterprise ecosystems, strong stakeholder management, cloud and on‑prem infrastructure, cybersecurity governance, and

Qualifications

• Bachelor's degree required in IT or related discipline.
• 10+ years IT leadership in enterprise environments.
• Experience overseeing large-scale ERP and integration across multinational environments.
• Proficiency with Microsoft tech stack and AI-enabled tools.
• Fluent in English, Cantonese, and Mandarin.
• Ability to engage senior stakeholders and vendors to deliver outcomes.

Responsibilities

• Own and optimize the organization’s application landscape (ERP, CRM, digital systems, integrations).
• Lead IT projects from inception through delivery, including requirements, planning, testing, and go‑live support.
• Identify opportunities to reduce debt, automate, and adopt new technologies for growth.
• Manage enterprise infrastructure across cloud and on‑premises with security and disaster recovery.
• Develop governance, security policies, metrics, and regular reporting on delivery and availability.
• Oversee vendor relationships, contracts, cost efficiencies, and service quality.
• Support annual technology planning, budgeting, and investment decisions.

Skills

Leadership experience

ERP systems expertise

Enterprise system integration

Project management

Vendor management

Cybersecurity governance

Microsoft technologies & AI tools

Stakeholder management

Budgeting & investment planning

Communication skills

Multilingual: English CantoneseMandar

AI/Automation exposure

Cloud & on‑prem IT operations

Problem solving & strategic thinking

Education

Bachelor's degree in Information Technology/Computer Science/IS

Job description

• Take ownership of the organization's business application landscape, covering ERP platforms, CRM solutions, digital commerce systems, mobile technologies, integration services, supply chain applications, and internally developed tools. Ensure reliable operations, continuous enhancement, and effective software lifecycle management.
• Drive technology projects from inception through delivery, including business requirement analysis, solution evaluation, implementation planning, vendor coordination, testing, deployment, and post-go-live support.
• Evaluate existing technology platforms and identify opportunities to improve processes, reduce technical debt, increase automation, and leverage new technologies that support business growth and operational efficiency.
• Lead the management of enterprise infrastructure across cloud and on-premises environments, including servers, networking, storage, data platforms, endpoint technologies, and disaster recovery capabilities.
• Maintain a strong governance framework covering cybersecurity, identity and access controls, data privacy, risk management, regulatory compliance, business continuity, and disaster recovery readiness.
• Develop and maintain IT operational standards, security frameworks, policies, procedures, and performance metrics. Provide regular reporting on service delivery, project execution, system availability, and strategic initiatives.
• Manage relationships with external technology partners, ensuring contractual commitments, service quality, project deliverables, and cost efficiencies are consistently achieved.
• Support annual technology planning, resource allocation, budgeting, and investment decisions to align IT initiatives with long-term business objectives.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Approximately 10+ years of progressive IT leadership experience, with exposure to enterprise applications, infrastructure management, and technology transformation initiatives.
• Demonstrated experience overseeing large-scale application ecosystems within multinational, consumer-focused, retail, distribution, manufacturing, or trading environments.
• Strong expertise in enterprise ERP solutions, business systems integration, and complex application environments across multiple business functions.
• Solid knowledge of digital platforms, cloud technologies, network infrastructure, information security controls, and modern IT operating models.
• Hands-on proficiency with Microsoft technologies and productivity platforms, including AI-enabled workplace tools.
• Proven ability to engage effectively with senior business stakeholders, external vendors, and cross-functional teams to deliver business outcomes.
• Excellent communication, presentation, and relationship management skills with the ability to influence decision-making across all levels of the organization.
• Strong organizational and prioritization capabilities, with experience managing multiple initiatives in a fast-paced environment.
• Fluent communication skills in English, Cantonese, and Mandarin.
• Exposure to artificial intelligence, automation technologies, or data-driven operational improvements will be considered a distinct advantage.