Manager, Loans & Credit Operations

Hong Kong Job Consulting; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Local Bank in Hong Kong seeks a Manager to supervise and oversee Loan Disbursement and Loan Maintenance operations, ensuring timely and accurate processing. You will liaise across sections and drive process improvements while managing a team of staff.

The role requires extensive banking experience in loans and credit administration, with supervisory responsibilities and strong project management capabilities. Excellent communication and analytical skills are essential.

Qualifications

• University graduate major in Banking or Finance preferred.
• At least 8 years banking experience in loans operations/credit administration, with at least 4 years in supervisory role.
• Experience in project management is a plus.
• Good knowledge of banking products and basic accounting principles.
• Able to work independently and under pressure.
• Good communication and interpersonal skills.
• Self-motivated with analytical mind.
• Candidates with more experience may be considered for Senior Manager position.

Responsibilities

• Check and approve daily processing on loan booking, payment and maintenance for the sections.
• Review account reconciliation and ensure timely rectification of exceptions.
• Report exceptions and complaints to Department Head and follow up.
• Review and refine operation procedures and workflows for better control and efficiency.
• Supervise subordinates to follow guidelines and procedures.
• Train and coach subordinates to become well-rounded staff.
• Provide quality service to internal and external customers within standard turnaround times.
• Coordinate and participate in special system-related projects.
• Keep the operation manual current and ensure compliance.
• Act as back-up staff for cross-team section heads.

Skills

Communication skills

Interpersonal skills

Analytical mind

Self-motivated

Pressure handling

Leadership/Supervisory

Project management

Education

Banking/Finance degree

Job description

About the job Manager, Loans & Credit Operations

Manager, Loans & Credit Operations

A reputable local Bank in Hong Kong with a well-established Branch Network is looking for a high-calibre Manager, responsible for supervising and monitoring the operations of Loan Disbursement and Loan Maintenance Sections, and ensuring the tasks handled are performed timely and accurately as well as liaising with other sections or departments to handle cross-sectional, departmental and/or bank-wide work process or projects.

Responsibilities:

• Check and approve the daily processing on loan booking, payment and maintenance for the loan products handled by the Sections
• Review account reconciliation and ensure timely rectification on exceptions
• Report exceptions and complaint cases to Department Head and follow up rectification
• Review and refine operation procedures and workflow for strengthening control and streamlining purposes
• Supervise subordinates to act according to guidelines and procedures
• Train and coach subordinates to become all-rounded staff
• Provide quality services to both internal and external customers within pre-set standard turnaround time
• Coordinate and participate in special system related projects
• Keep the operation manual current and update / ensure strict compliance
• Act as back-up staff for cross team section heads

Requirements:

• University graduate major in Banking or Finance preferred
• At least 8 years banking experience in loans operations / credit administration, in which, at least 4 years at supervisory level; experience in project management is a plus
• Good knowledge in banking products and basic accounting principles Able to work independent and under pressure
• Good communication and interpersonal skills
• Self-motivated with analytical mindCandidate with more experiences will be considered for Senior Manager position