Manager, IT (ODC)

Airport Authority Hong Kong; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Airport Authority Hong Kong is seeking a seasoned PMO leader to shape and govern the Offshore Development Centre strategy. You will lead the ODC Management Office, build key stakeholder relationships, and ensure smooth transition of services while driving cost awareness and resource optimization.

The role requires extensive IT PMO experience, strong communication, and the ability to align IT delivery with AA's standards and strategic goals. Fluency in English and Chinese is preferred.

Qualifications

• PMO leadership and governance experience.
• Certifications in PM/Agile preferred.
• Strong communication and stakeholder management skills.

Responsibilities

• Define and execute the Offshore Development Centre strategy and performance reviews.
• Lead the ODC Management Office and manage relationships with partner(s).
• Oversee transition of services to the ODC ensuring continuity and quality.
• Ensure resources with the right skills for timely project delivery.
• Manage ODC costs and optimize resource utilization.
• Coordinate with IT governance units to align with AA standards.
• Maintain governance processes and reporting for the ODC Steering Committee.
• Identify opportunities to enhance ODC services.

Skills

PMO leadership

PMP certification

Agile Scrum Master

User Experience

Design Thinking

Education

Bachelor's degree in Computer Science / Engineering / IT

Job description

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Responsibilities

• Support the IT Leadership Team in defining and executing the overall Offshore Development Centre (“ODC”) strategy, including planning, developing, and implementing the ODC. Conduct holistic reviews of ODC performance and recommend continuous improvement initiatives.
• Lead the ODC Management Office. Build and maintain strong business relationships with ODC partner(s), serving as the primary liaison between AA and the ODC to foster a trusted and collaborative partnership.
• Oversee the smooth transition of support and maintenance services from existing suppliers to the ODC partner, ensuring business continuity and service quality.
• Work closely with the ODC team to define and review the project pipeline, ensuring the availability of suitable resources with the right skill sets for timely project delivery.
• Manage and monitor ODC application development and maintenance costs to ensure cost effectiveness and optimal resource utilization.
• Collaborate with other IT governance units (e.g., Cybersecurity, Management Services, Infrastructure, Operations) to ensure ODC operations, practices, and environments fully comply with AA IT standards.
• Define, maintain, and continuously enhance the required processes, templates, and governance mechanisms, ensuring deliverables are kept current and aligned with evolving needs.
• Establish and manage the overall ODC performance management framework, including execution, reporting, and presentation of results and insights at the ODC Steering Committee in regular basis.
• Proactively identify opportunities for service enhancement, process improvement, and expansion of ODC service offerings.
• Provide day‑to‑day supervision and guidance to the Assistant Manager, IT (under the ODC Management Office), supporting issue resolution and operational efficiency.
• Perform other PMO‑related duties as assigned by the supervisor.

Requirements

• Degree holder in Computer Science/ Engineering, Information Technology/ Systems/ Business Administration, or related disciplines

• Project Management Professional (PMP) certifications, Agile Scrum Master certifications, User Experience, Design Thinking or equivalent certifications preferred

• 8 years or more IT experience with at least 6 years on day-to-day management, planning, design, development of IT project management office (PMO) or similar experience

• Experience in managing ODC or similar organization setup is preferred

• Experience in project management / delivery is preferred

• Mature, self-motivated, customer-oriented with excellent communication and project management skill

• Good command of written and spoken Chinese and English. Fluency in Mandarin is preferred