Manager, IT (ODC)

Airport Authority Hong Kong (AAHK); Hong Kong; Sur place; HKD 900 000 - 1 300 000; Plein temps

Résumé du poste

Hong Kong International Airport is seeking a Manager, IT (ODC) to lead the Offshore Development Centre strategy and oversee the PMO function, ensuring delivery and service quality. You will build strong relationships with ODC partners and drive resource planning for timely project delivery.

The role requires extensive IT PMO experience, strong stakeholder management, and a focus on cost control and governance. Fluency in Chinese and English is preferred, with PMP/Agile certifications encouraged.

Qualifications

• 8 years or more IT experience with at least 6 years in day-to-day management, planning, design, and development of PMO or similar
• Experience in managing ODC or similar organization setup is preferred
• Experience in project management / delivery is preferred
• Mature, self-motivated, customer-oriented with excellent communication and project management skills
• Good command of written and spoken Chinese and English; Mandarin preferred

Responsabilités

• Support the IT Leadership Team in defining and executing the Offshore Development Centre (ODC) strategy, including planning, developing, and implementing the ODC.
• Lead the ODC Management Office and build strong relationships with ODC partners as the primary liaison between AA and the ODC.
• Oversee transition of support and maintenance services to the ODC partner, ensuring business continuity and service quality.
• Define and review the project pipeline with the ODC team to ensure resources with the right skill sets for timely delivery.
• Manage and monitor ODC application development and maintenance costs for cost effectiveness.
• Collaborate with IT governance units to ensure ODC operations comply with AA IT standards.
• Establish and maintain processes, templates, and governance mechanisms; keep deliverables current.
• Manage the ODC performance management framework including reporting to the Steering Committee.
• Identify opportunities for service enhancements and expansion of ODC offerings.
• Provide supervision and guidance to the Assistant Manager, IT under the ODC Management Office.
• Perform other PMO-related duties as assigned

Connaissances

PMO leadership

Stakeholder management

IT governance

Budget & cost control

Vendor management

Formation

PMP certification

Agile Scrum Master certification

User Experience / Design Thinking

Description du poste

Job Description - Manager, IT (ODC) (260010)

Manager, IT (ODC) - ( 260010 )

Responsibilities:

• Support the IT Leadership Team in defining and executing the overall Offshore Development Centre (ODC) strategy, including planning, developing, and implementing the ODC. Conduct holistic reviews of ODC performance and recommend continuous improvement initiatives.
• Lead the ODC Management Office. Build and maintain strong business relationships with ODC partner(s), serving as the primary liaison between AA and the ODC to foster a trusted and collaborative partnership.
• Oversee the smooth transition of support and maintenance services from existing suppliers to the ODC partner, ensuring business continuity and service quality.
• Work closely with the ODC team to define and review the project pipeline, ensuring the availability of suitable resources with the right skill sets for timely project delivery.
• Manage and monitor ODC application development and maintenance costs to ensure cost effectiveness and optimal resource utilization.
• Collaborate with other IT governance units (e.g., Cybersecurity, Management Services, Infrastructure, Operations) to ensure ODC operations, practices, and environments fully comply with AA IT standards.
• Define, maintain, and continuously enhance the required processes, templates, and governance mechanisms, ensuring deliverables are kept current and aligned with evolving needs.
• Establish and manage the overall ODC performance management framework, including execution, reporting, and presentation of results and insights at the ODC Steering Committee in regular basis.
• Proactively identify opportunities for service enhancement, process improvement, and expansion of ODC service offerings.
• Provide day-to-day supervision and guidance to the Assistant Manager, IT (under the ODC Management Office), supporting issue resolution and operational efficiency.
• Perform other PMO‑related duties as assigned by the supervisor.

Requirements:

Degree holder in Computer Science/ Engineering, Information Technology/ Systems/ Business Administration, or related disciplines

Project Management Professional (PMP) certifications, Agile Scrum Master certifications, User Experience, Design Thinking or equivalent certifications preferred

8 years or more IT experience with at least 6 years on day-to-day management, planning, design, development of IT project management office (PMO) or similar experience

Experience in managing ODC or similar organization setup is preferred

Experience in project management / delivery is preferred

Mature, self-motivated, customer-oriented with excellent communication and project management skill

Good command of written and spoken Chinese and English. Fluency in Mandarin is preferred