Manager, Human Resources (Business Facing)

The Hong Kong Jockey Club; Hong Kong; On-site; HKD 700,000 - 1,100,000; Full time

Job summary

The Hong Kong Jockey Club is seeking a Manager, Human Resources (Business Facing) to partner with Racecourses and Clubhouse management, delivering HR strategies and services that meet business goals. You will provide proactive HR consulting, drive talent reviews, succession planning and people solutions across the organization.

The role requires at least 8 years’ HR experience, strong stakeholder engagement, and fluency in English and Chinese.

Qualifications

• Degree holder with at least 8 years of HR experience across the full spectrum.
• Experience working with diverse stakeholders and cross-functional teams.
• Knowledge of people development and assessment tools.
• Excellent command of written and spoken English and Chinese.

Responsibilities

• Provide a full spectrum of integrated people management services to support business objectives.
• Support in implementing high quality HR propositions aligned to KPIs efficiently.
• Facilitate and support organizational changes in HR perspective via stakeholder feedback.
• Identify HR risks and escalate/recommend solutions for compliance with laws.
• Maintain a strong communication network with all levels of stakeholders.
• Drive service improvements to become the preferred HR partner for internal customers.
• Provide value-adding HR advisory services to business units.

Skills

Stakeholder management

Bilingual English-Chinese

People development

Business partnering

Education

Bachelor's degree in HR

Job description

Manager, Human Resources (Business Facing)

Founded in 1884, The Hong Kong Jockey Club ("the Club") is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

Company description

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club ("the Club") is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

Founded in 1884, The Hong Kong Jockey Club ("the Club") is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The People and Organisational Development (P&OD) Division is dedicated to cultivating a dynamic workplace culture that attracts, develops, and retains exceptional talent. The division serves as trusted advisor across the organization, aligning people practices with business goals to drive performance, innovation, and employee engagement.

Job Summary

The Human Resources Department formulates people strategies to support its business partners to meet their business goals and objectives. The department aims to ensure a fit between the people and the overall strategic direction of the Club.

The job holder reports to Senior Manager, Human Resources (Business Facing) and is the HR Business Facing Partner responsible for partnering with the Racecourses and Clubhouse management teams to support business objectives through effective HR strategies, people solutions and operational HR services. S/he is responsible for providing proactive HR consultative services as well as supporting the business in identifying, rewarding, retaining and developing its best people for the current and future businesses. This includes talent review & profiling, talent gap analysis, talent development and succession planning. S/he also manages a full spectrum of integrated HR activities in collaboration with the business and implements people-related strategies.

The Job

• Provides a full spectrum of integrated people management services such as consultancy advice, employee retention, performance management, exit management, promotion and transfers, rewards decisions, staff communication and engagement, , and disciplinary matters, etc. to support and facilitate the achievement of business objectives
• Support in implementing high quality Human Resources propositions based on the defined departmental KPIs efficiently and effectively
• Facilitate and support organisational changes in Human Resources perspective by communicating and collecting feedback from relevant stakeholders to ensure the effectiveness of the new initiatives
• Identify and mitigate HR-related risks and **escalate / recommend** solutions as needed to ensure Human Resources practices are in compliance with Employment Ordinance and other statutory requirements
• Maintain a strong communication network with all levels of stakeholders in the Club
• Take a proactive role in service improvements to meet HR department's objective to become the preferred business partners of internal customers
• Provide value-adding HR advisory services to business units

About You

• Degree holder with at least 8 years solid experience in full spectrum of HR area; Experience in hospitality and service industry will be an advantage
• Have good capability to work with diverse stakeholders in a diverse working culture with cross-functional teams; from senior management to junior staff
• Have knowledge / experience in people development and assessment tools
• Possess good business acumen, exceptional interpersonal and communications skills as well as keenness to take on new challenges and responsibilities
• Possess excellent command in written and spoken English and Chinese

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcome to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via @hkjc.org.hk .

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.