Manager, Human Resources (Business Facing)

Global Sports Jobs Limited; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive benefits package

Dynamic working environment

Development opportunities

Job summary

Global Sports Jobs Limited is seeking an HR Business Facing Partner to partner with Racecourses and Clubhouse management in Hong Kong. You will deliver comprehensive HR services, align people strategies with business goals, and drive succession planning and talent development.

The ideal candidate brings 8+ years of HR experience, strong English and Chinese communication, and the ability to work across senior management to junior staff in a dynamic hospitality-focused environment.

Qualifications

• Degree holder.
• At least 8 years solid experience in full spectrum of HR.
• Ability to work with diverse stakeholders across levels.
• Knowledge of people development and assessment tools.
• Excellent English and Chinese communication.

Responsibilities

• Provides a full spectrum of integrated people management services, including consultancy advice, employee retention, performance management, exit management, promotion and transfers, rewards decisions, staff communication and engagement, and disciplinary matters.
• To support and facilitate the achievement of business objectives.
• Supports the implementation of high-quality Human Resources propositions based on defined departmental KPIs efficiently and effectively.
• Facilitates and supports organisational changes from a Human Resources perspective by communicating and collecting feedback from relevant stakeholders to ensure the effectiveness of new initiatives.
• Identifies and mitigates HR-related risks and escalates or recommends solutions to ensure HR practices are in compliance with the Employment Ordinance and other statutory requirements.
• Maintains a strong communication network with all levels of stakeholders in the Club.
• Takes a proactive role in service improvements to meet the HR department's objective to become the preferred business partner of internal customers.
• Provides value-adding HR advisory services to business units.

Skills

HR strategy

Stakeholder management

Multilingual English/Chinese

Talent development

People analytics

Education

Bachelor's degree

Tools

HRIS

Job description

About the Role

The HR Business Facing Partner reports to the Senior Manager, Human Resources (Business Facing) and partners with the Racecourses and Clubhouse management teams to support business objectives through HR strategies, people solutions and operational HR services. The role provides proactive HR consultative services and supports the business in identifying, rewarding, retaining and developing its best people for current and future needs, including talent review and profiling, talent gap analysis, talent development and succession planning. It manages a full spectrum of integrated HR activities in collaboration with the business and implements people-related strategies. The role sits within the Human Resources Department of the People and Organisational Development (P&OD) Division, which aligns people practices with business goals to drive performance, innovation and employee engagement.

Key Responsibilities

• Provides a full spectrum of integrated people management services, including consultancy advice, employee retention, performance management, exit management, promotion and transfers, rewards decisions, staff communication and engagement, and disciplinary matters
• To support and facilitate the achievement of business objectives.
• Supports the implementation of high-quality Human Resources propositions based on defined departmental KPIs efficiently and effectively.
• Facilitates and supports organisational changes from a Human Resources perspective by communicating and collecting feedback from relevant stakeholders to ensure the effectiveness of new initiatives.
• Identifies and mitigates HR-related risks and escalates or recommends solutions to ensure Human Resources practices are in compliance with the Employment Ordinance and other statutory requirements.
• Maintains a strong communication network with all levels of stakeholders in the Club.
• Takes a proactive role in service improvements to meet the HR department's objective to become the preferred business partner of internal customers.
• Provides value-adding HR advisory services to business units.

Required Experience & Qualifications

• Degree holder.
• At least 8 years solid experience in full spectrum of HR area.
• Good capability to work with diverse stakeholders in a diverse working culture with cross-functional teams, from senior management to junior staff.
• Knowledge or experience in people development and assessment tools.
• Good business acumen, exceptional interpersonal and communications skills, and keenness to take on new challenges and responsibilities.
• Excellent command in written and spoken English and Chinese.

Preferred Skills

• Experience in hospitality and service industry will be an advantage.

Salary

Competitive salary

Benefits & Perks

• Competitive benefits package
• Dynamic working environment
• Development opportunities