Manager, Digital Products & Services

Dah Sing Financial Group; Hong Kong; Presencial; HKD 600.000 - 1.000.000; Jornada completa

Descripción de la vacante

Dah Sing Financial Group is seeking a seasoned digital banking professional to lead project initiatives across digital channels. You will collaborate with stakeholders to implement business strategies, elevate customer journeys, and ensure high-quality deliverables throughout the project lifecycle.

Fluency in English and Chinese is essential. Ideal candidates have 6+ years in digital banking or digital product development, strong problem-solving skills, and a proven track record in UAT

Formación

• 6+ years of digital banking services or digital product development.
• Degree or above in related disciplines.
• Strong problem-solving and detail-oriented with a fast-learning mindset.
• Proven hands-on track record in the project lifecycle and UAT management.
• Good command of written and spoken English and Chinese.

Responsabilidades

• Assist in implementing business strategies and project initiatives across digital banking channels to deliver innovative products and enhancements.
• Support the continuous improvement of end-to-end customer journeys on digital channels to create exceptional experiences and resolve pain points for customers.
• Involve yourself in the project lifecycle for digital projects, including user requirements preparation, review of UAT cases and results, and preparing customer communications/internal training.
• Work closely with internal stakeholders and safeguard the quality of deliverables.

Conocimientos

Digital banking experience

Project management

UAT management

Business analysis

Educación

Bachelor’s degree or higher in Business/IT/related fields

Descripción del empleo

Join our team and play a pivotal role in developing top-tier digital banking solutions that surpass customer expectations.

What’s Expected of You:

Assist in implementing business strategies and project initiatives across digital banking channels to deliver innovative products, services and enhancements.

Support the continuous improvement of end-to-end customer journeys on digital channels to create exceptional experiences and resolve pain points for customers.

Involve yourself in the project life cycle for digital projects, including user requirements preparation, review of user acceptance test cases and results, preparing customer communication/internal training, etc.

Work closely with internal stakeholders and uphold the integrity of the team's output and rigorously safeguard the quality of deliverables.

Job Requirements

Degree or above with a major in Business Administration, Marketing, e-Commerce, Information Technology, or related disciplines.

6+ years of relevant experience in digital banking services or digital product development.

Strong problem-solving skills and detail-oriented, with an adaptable, fast-learning mindset, a positive “can-do” attitude, and effective communication skills.

Proven hands-on track record in the project lifecycle, UAT management, and business analysis.

Good command of written and spoken English and Chinese

Please note that only shortlisted candidates will be notified.