Manager, Alumni Services

APSN EDUCATION SERVICES LTD; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

APSN Education Services Ltd is seeking an enthusiastic professional to lead alumni outreach and engagement initiatives. You will connect APSN alumni with programmes, services, and enrolment opportunities.

The role involves planning and executing alumni events with partners, fostering relationships with employers, volunteers, and allied professionals, and coordinating support and training. A collaborative team player with strong communication and project management skills will thrive here.

Qualifications

• Degree in any discipline; counselling qualification preferred.
• Experience in alumni engagement, community services, programme/event management, stakeholder engagement, or related field.
• Experience in developing and managing relationships with partners, volunteers, employers, allied professionals, and external stakeholders.
• Strong communication, presentation, interpersonal and relationship-building skills; able to engage diverse groups.
• Passionate about making a positive difference; proactive, resourceful, creative, and able to take initiative.
• Able to work independently and as part of a team; good organisational, problem-solving and project management skills.

Responsibilities

• Develop and manage outreach initiatives to engage APSN alumni and connect them to APSN programmes, services, and Centre enrolment opportunities.
• Plan, coordinate, and execute alumni events and activities with partners, ensuring objectives are met.
• Develop and manage relationships with partners, employers, job coaches, volunteers to create training, employment and engagement opportunities for alumni.
• Coordinate alumni support and case management with Allied Professionals and Job Coaches, including training, job placement and Financial Assistance Scheme.
• Coordinate marketing, branding, and communications of alumni events with HQ Corporate Planning Team to enhance outreach and participation.
• Manage programme budgets and resources, monitor expenditure, and ensure successful implementation, reporting and continual improvement of alumni programmes.

Skills

Alumni engagement

Event management

Stakeholder engagement

Project management

Communication

Interpersonal skills

Education

Bachelor's degree

Counselling qualification (preferred)

Job description

Key Responsibilities:

• Develop and manage outreach initiatives to engage APSN alumni and connect them to relevant APSN programmes, services, and Centre enrolment opportunities.
• Plan, coordinate, and execute alumni events and activities with partners, ensuring that objectives and desired outcomes are achieved.
• Develop and manage relationships with professional partners, allied professionals, job coaches, employers, and volunteers to create training, employment, and engagement opportunities for alumni.
• Coordinate alumni support and case management with Allied Professionals and Job Coaches, including facilitating training, job placement, and the Financial Assistance Scheme.
• Coordinate the marketing, branding, and communications of alumni events and activities with the HQ Corporate Planning (CP) Team to enhance outreach and participation.
• Manage programme budgets and resources effectively, monitor expenditure, and ensure the successful implementation, reporting, and continuous improvement of alumni programmes and activities.

Job Requirements:

• Degree in any discipline, a qualification in Counselling or a related field would be preferred.
• Experience in alumni engagement, community services, programme/event management, stakeholder engagement, or a related field. Experience in the Special Educational Needs sector would be an advantage.
• Experience in developing and managing relationships with partners, volunteers, employers, allied professionals, and other external stakeholders.
• Strong communication, presentation, interpersonal, and relationship-building skills, with the ability to engage effectively with diverse groups.
• Passionate about making a positive difference in the lives of others, proactive, resourceful, creative, and able to take initiative.
• Able to work effectively both independently and as part of a team, with good organisational, problem-solving, and project management skills.