Mac-First IT Engineer: Onboarding, IAM & Network Ops

OSL; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

OSL in Hong Kong is hiring for an IT Onboarding/Offboarding & Asset Lifecycle Specialist. You will manage macOS-focused provisioning alongside Windows, handle device procurement, imaging, and account setup for HK staff.

You will also support IAM across SaaS tools, administer network infrastructure, and handle daily IT tickets from local and remote users, ensuring security and inventory accuracy.

Qualifications

• Diploma or degree in IT-related field with 2+ years enterprise IT desktop support or network admin experience.
• Deep familiarity with macOS and strong Windows administration skills.
• Hands-on experience with at least one MDM tool (e.g., Jamf Pro, Kandji, JumpCloud, Intune).

Responsibilities

• Manage end-to-end IT onboarding/offboarding for Hong Kong employees, including laptop procurement, OS imaging, system provisioning (MacBook/macOS focus) and user account setup.
• Handle IT asset offboarding, including equipment retrieval, secure data wipe/backup, access revocation, and inventory tracking.
• Administer IAM and access across enterprise SaaS tools and directories; resolve daily IT support tickets for local and remote staff.
• Plan and maintain office IT infrastructure, including networks, devices, and peripherals for high availability and security.

Skills

macOS

Windows administration

MDM tools

English proficiency

Mandarin

Education

Diploma / Bachelor's degree in IT-related field

Tools

Jamf Pro

Kandji

JumpCloud

Intune

Job description

OSL in Hong Kong is hiring for an IT Onboarding/Offboarding & Asset Lifecycle Specialist. You will manage macOS-focused provisioning alongside Windows, handle device procurement, imaging, and account setup for HK staff.

You will also support IAM across SaaS tools, administer network infrastructure, and handle daily IT tickets from local and remote users, ensuring security and inventory accuracy.