Contract IT Field Engineer — Windows & OAS Support

InfoTech Services (Hong Kong) Limited; Tsuen Wan; On-site; HKD 201,000 - 290,000; Full time

Job summary

InfoTech Services (Hong Kong) Limited is seeking a contract assignment under its headcount to support Hongkong Post. Responsibilities include PC upgrades, OS cloning, data migration, and on-site hardware work across HKP locations.

You will assist OA projects, support Lotus Notes/DM, AD and Windows Server; provide face-to-face VIP support, handle inventory updates, and document incident logs, with overtime/on-call as needed.

Qualifications

• Front-line PC tech support with Windows image cloning.
• Knowledge of Windows 10/11, Active Directory, endpoint security, and Lotus Notes.
• Proficient in English or Chinese; bilingual preferred.
• Willing to work at various HKP locations.
• Overtime/on-call and criminal record check required.

Responsibilities

• Upgrade PCs at HK Post sites, including hardware install, OS cloning, software installs, data migration.
• Relocate PCs and IT equipment, update inventory after upgrades.
• Provide OA system support for Lotus Notes, VPN, AD, NAS, security and conferencing services.
• Face-to-face client support for VIPs when necessary.
• Assist OA projects with market research, evaluation, procurement, implementation, and documentation.
• Assist OAS team with administrative tasks and prepare incident statistics.

Skills

Active Directory Administration

Endpoint Security Solutions

PC LAN Support

VPN

Lotus Notes Development

Lotus Notes Administration

Confidential Mail System

Education

Bachelor's degree or Higher Diploma in IT/CS

Tools

Windows Server Administration

Symantec Ghost

Macrium Reflect

Lotus Notes

Job description

InfoTech Services (Hong Kong) Limited is seeking a contract assignment under its headcount to support Hongkong Post. Responsibilities include PC upgrades, OS cloning, data migration, and on-site hardware work across HKP locations.

You will assist OA projects, support Lotus Notes/DM, AD and Windows Server; provide face-to-face VIP support, handle inventory updates, and document incident logs, with overtime/on-call as needed.