Luxury Sales Associate – Client Relations & VIP Service

Hermès International S.A.; Hong Kong; On-site; HKD 335,000 - 502,000; Full time

Job summary

Join in Hong Kong is seeking a retail manager for Hermès at HK Airport. The role requires a minimum of 3 years in retail management within luxury brands. The manager will be responsible for all sales activities in store, maintaining high standards of customer experience, and achieving sales targets. Candidates must be fluent in Cantonese, English, and Mandarin and be able to work shifts including weekends and holidays. Join offers an engaging environment focused on exceptional service and strong team collaboration.

Qualifications

• Minimum 3 years relevant retail management or operations experience in luxury brands.
• Strong motivation towards becoming a Hermès Ambassador and providing excellent customer service.
• Excellent in presentation and communication skills.

Responsibilities

• Responsible for all sales activities in store within Hermès standards.
• Identify customers' needs and develop client relationships.
• Achieve sales target and maintain high level of customer service.

Skills

Customer service excellence

Interpersonal skills

Presentation skills

Teamwork

Job description

Join in Hong Kong is seeking a retail manager for Hermès at HK Airport. The role requires a minimum of 3 years in retail management within luxury brands. The manager will be responsible for all sales activities in store, maintaining high standards of customer experience, and achieving sales targets. Candidates must be fluent in Cantonese, English, and Mandarin and be able to work shifts including weekends and holidays. Join offers an engaging environment focused on exceptional service and strong team collaboration.