Sales Associate

Join; Hong Kong; On-site; HKD 334,800 - 558,000; Full time

Job summary

A luxury retail brand in Hong Kong is seeking a dedicated retail manager to oversee sales activities, enhance customer relationships, and uphold exceptional service standards. Candidates should have at least 3 years of relevant retail management experience, preferably within luxury brands, and a strong commitment to teamwork. Excellent communication skills in Cantonese, English, and Mandarin are essential. This role offers a chance to thrive in a collaborative environment.

Qualifications

• Minimum 3 years relevant retail management or operations experience in luxury brands.
• Strong motivation in becoming a Hermès Ambassador.
• Excellent presentation, interpersonal and communication skills.

Responsibilities

• Responsible for all sales activities in store.
• Build and maintain long-term relationships with customers.
• Assist with inventory and special projects as needed.

Skills

Retail management experience

Customer service

Teamwork

Interpersonal skills

Communication skills

Presentation skills

Motivation

Job description

• Locations Store - HK Landmark Prince's Store - HK Lee Gardens Store - HK Pacific Place Store - HK Harbour City Store - HK Elements
• Legal Employer HERMES ASIA PACIFIC LIMITED
• Posting Date 03/05/2026, 07:57 AM

Details of the job

Responsibilities

• Responsible for all sales activities in store within Hermès standards of image and services worldwide
• Including identifying customers’ needs, developing client relationships, sales, and delivering post-sales services
• Achieving sales target and maintain high level of customer service, product knowledge and operational procedures
• Build and maintain long-term relationship with customers by providing excellent customer experience
• Proactively receive and recruit walk-in customer, maintain KPI customers
• Assist with inventory and special projects as needed
• Be part of a collaborative and inclusive team
• Other duties as assigned

Requirements

• Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity
• Strong motivation in becoming a Hermès Ambassador and providing excellent customer service
• Strong commitment towards teamwork
• Energetic, passionate and positive working attitude
• Excellent in presentation, interpersonal and communication skills
• Good command of Cantonese, English and Mandarin