Luxury Retail Training Lead | Elevate Frontline Excellence

Audemars Piguet; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Audemars Piguet in Hong Kong/Macau seeks a Retail Training Manager to elevate frontline performance by delivering impactful training and coaching. You will deploy global and regional training content across boutiques and AP Houses, ensuring alignment with brand standards and SMART goals.

The role requires 5+ years in luxury retail training, strong communication, and fluency in Cantonese, English, and Mandarin.

Qualifications

• At least 5 years of luxury retail experience in sales, training, or coaching.
• Excellent communication and interpersonal skills.
• Fluent in Cantonese, English and Mandarin.
• Proficiency with LMS and Microsoft Office.

Responsibilities

• Implement global retail education strategy in line with brand vision.
• Deliver training programs and manage LMS integration.
• Coach boutique teams to improve performance and client experience.
• Collaborate with Retail, Brand, Product and HR teams.
• Support tools and processes at boutique level.

Skills

Luxury retail experience

Sales training

LMS platforms

Microsoft Office

Languages Cantonese English Mandarin

Tools

LMS platforms

Microsoft Office

Job description

Audemars Piguet in Hong Kong/Macau seeks a Retail Training Manager to elevate frontline performance by delivering impactful training and coaching. You will deploy global and regional training content across boutiques and AP Houses, ensuring alignment with brand standards and SMART goals.

The role requires 5+ years in luxury retail training, strong communication, and fluency in Cantonese, English, and Mandarin.