Logistics Systems Deployment Lead

JD.COM.INC; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

JD.COM.INC is seeking a detail-oriented Logistics Systems Implementation Specialist/Manager to lead the end-to-end deployment of core logistics systems (WMS, TMS, OMS, and PDA) across Hong Kong. You will bridge frontline operations and R&D/IT, driving requirement gathering, configuration, UAT, Go-Live support, and user training for warehousing, sorting, cross-border, and last-mile delivery.

Responsibilities include on-site workflow assessments, BRD translation, master data setup, API/EDI

Qualifications

• Bachelor's degree in a related field as listed in the requirements.
• 3–5 years implementing logistics systems (WMS/TMS/OMS/ERP).
• Strong SQL and data troubleshooting abilities.
• Experience with API/EDI integrations and cross-functional coordination.

Responsibilities

• Lead end-to-end deployment of WMS, TMS, OMS and PDA apps in Hong Kong.
• Gather requirements, configure systems, run UAT, and support Go-Live on-site.
• Develop BRDs, document SOPs, and train warehouse ops, drivers, and CS teams.
• Coordinate with IT, operations, and carriers for integration testing.
• Provide post-launch optimization and continuous improvement feedback.

Skills

Project management

SQL

Stakeholder management

Change management

Education

Bachelor's degree in Computer Science, Information Systems, Logistics Engineering, Supply Chain Management, or related field

Tools

WMS

TMS

OMS

ERP

APIs/EDI

Job description

JD.COM.INC is seeking a detail-oriented Logistics Systems Implementation Specialist/Manager to lead the end-to-end deployment of core logistics systems (WMS, TMS, OMS, and PDA) across Hong Kong. You will bridge frontline operations and R&D/IT, driving requirement gathering, configuration, UAT, Go-Live support, and user training for warehousing, sorting, cross-border, and last-mile delivery.

Responsibilities include on-site workflow assessments, BRD translation, master data setup, API/EDI