Logistics Process Optimization Lead

NVD Asia; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

NVD Asia in Hong Kong is seeking a Process Management Specialist to drive cross-office process alignment, digital transformation, and project delivery in our fast-paced freight forwarding business.

You will document workflows, visualize processes, and design centralized, scalable procedures while collaborating with Operations Heads, developers, and IT teams to translate business requirements into tangible system features.

Qualifications

• Minimum 5 years in freight forwarding or logistics.
• End-to-end China export logistics knowledge.
• Experience with system implementations and business analysis.

Responsibilities

• Align processes across departments with key stakeholders.
• Document workflows and identify pain points for improvements.
• Visualize processes to support system implementation.
• Collaborate with IT and product teams to translate requirements.
• Act as primary liaison between business teams and developers; ensure clarity.

Skills

Data analysis

Stakeholder management

Communication skills

Problem solving

Multitasking

English & Mandarin fluency

Tools

Power BI

SQL

Excel

Microsoft Office

Job description

NVD Asia in Hong Kong is seeking a Process Management Specialist to drive cross-office process alignment, digital transformation, and project delivery in our fast-paced freight forwarding business.

You will document workflows, visualize processes, and design centralized, scalable procedures while collaborating with Operations Heads, developers, and IT teams to translate business requirements into tangible system features.