Loan Officer & Clerk: Client Enquiries & Approvals

MoneyMonkey Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

MoneyMonkey Limited is seeking a capable loan associate to handle client enquiries and support the loan process in Hong Kong. The role involves coordinating document submission, performing online identity verification, and conducting preliminary loan approvals to ensure smooth processing.

The ideal candidate has 3+ years of relevant experience, strong bilingual English/Chinese communication, and the ability to work under pressure with a proactive and responsible mindset.

Qualifications

• 3 year or above relevant experience (candidates with less experience will be considered as loan clerk)
• Proficient in Chinese and English
• Good communication skills and able to work under pressure
• Proactive, diligent and responsible

Responsibilities

• Handle clients’ general enquiries about loan application
• Follow up with clients’ document submission
• Perform identity verification process with online applicants
• Perform preliminary approval on loan applications
• Conduct regular reviews with existing clients

Skills

Communication skills

Bilingual Chinese/English

Job description

MoneyMonkey Limited is seeking a capable loan associate to handle client enquiries and support the loan process in Hong Kong. The role involves coordinating document submission, performing online identity verification, and conducting preliminary loan approvals to ensure smooth processing.

The ideal candidate has 3+ years of relevant experience, strong bilingual English/Chinese communication, and the ability to work under pressure with a proactive and responsible mindset.