Bilingual Part-Time Loan Enquiries & Approvals Clerk

MoneyMonkey Limited; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

MoneyMonkey Limited in Hong Kong is seeking a loan support specialist to handle clients’ general enquiries about loan applications, follow up on document submissions and perform identity verification for online applicants. You will conduct preliminary loan approvals, review existing client records, and maintain smooth ongoing communications in Chinese and English.

The role requires 3 years or more of relevant experience, strong teamwork, and the ability to work under pressure.

Qualifications

• 3 years or more relevant experience in loans or financial services.
• Proficient in Chinese and English with strong communication skills.
• Good under pressure, proactive, diligent and responsible.

Responsibilities

• Handle clients’ general enquiries about loan application
• Follow up with clients’ document submission
• Perform identity verification process with online applicants
• Perform preliminary approval on loan applications
• Conduct regular reviews with existing clients

Skills

Fluent in Chinese & English

Job description

MoneyMonkey Limited in Hong Kong is seeking a loan support specialist to handle clients’ general enquiries about loan applications, follow up on document submissions and perform identity verification for online applicants. You will conduct preliminary loan approvals, review existing client records, and maintain smooth ongoing communications in Chinese and English.

The role requires 3 years or more of relevant experience, strong teamwork, and the ability to work under pressure.