Leasing Officer (REF: A3/LO/PD/JOBS)

Tung Wah Group of Hospitals; Hong Kong; On-site; HKD 268,000 - 402,000; Full time

Benefits offered by this job

Paid annual leave

Medical services

Dental scheme

Training sponsorships

Job summary

Tung Wah Group of Hospitals is seeking a Leasing Officer in Hong Kong. The role involves managing leasing operations for group properties, liaising with tenants, and preparing leasing agreements. The incumbent will handle renewals, rent collection, and related tenant services within a 5-day work week.

The ideal candidate should have matriculation or F.5 with experience, strong English skills, and proficiency in PC applications. Putonghua is an advantage.

Qualifications

• Matriculation (two Advanced Level subjects in HKAL E) or equivalent; or
• F.5 plus at least 3 years of relevant experience; preferably leasing and customer services experience.
• Good command of spoken English; Putonghua will be an advantage.
• Proficient in PC applications; self-motivation and attention to detail; able to work under pressure.

Responsibilities

• Sort out eligible potential tenants and liaise on Leasing Agreements terms.
• Answer enquiries from and resolve complaints for tenants.
• Prepare Leasing Agreements with standardized forms and explain details to tenants.
• Identify tenants for renewal and prepare offers per policies and market data.
• Follow up leasing services, dispatch invoices and keep leasing records up-to-date.
• Collect rents, government rates and license fees for investment properties.
• Provide follow-up services, draft reminders for late payments, and perform account closing on termination.
• Liaise with estate agents for promoting rental properties.

Skills

Customer service

Attention to detail

Self-motivation

Work under pressure

English proficiency

Putonghua proficiency

Education

matriculation / HKCEE equivalent

F.5 + 3 years relevant experience

Tools

PC applications

Job description

Sort out eligible potential tenants and liaise with them the terms and conditions of Leasing Agreements;

answer enquiries from and resolve complaints for potential or existing tenants;

prepare Leasing Agreements with standardized forms and format, and explain agreement details to potential, existing or renewal tenants;

identify list of existing tenants for renewal of Leasing Agreements and prepare offers in accordance with pre-defined policies and approved rental and market information;

follow up leasing related services such as dispatching invoices to tenants and keeping leasing record database up-to-date;

collect rents, government rates and license fees for investment properties including temples and soothsayer stalls;

provide follow-up services to tenants, such as dispatching rental receipts, generating/drafting reminder letters to remind tenants on late payments and perform account checking and closing arrangements in termination of tenancies; and

liaise with estate agents for promotion of the Group’s rental properties in the market.

The ideal candidate should have/be:

(a) Matriculation (passes in two Advanced Level subjects in HKALE and credits in three other HKCEE subjects) or equivalent; or
(b) completed F.5 plus at least 3 years of relevant experience;

preferably leasing and customer services experience;

good command of spoken English, fluent in Putonghua will be an advantage;

proficient in PC applications; and

self-motivation, attention to details and ability to work under pressure.

(Please specify in the resume or application form therelevant academic results, qualifications and working experience you have attained in detail.)

The successful candidate will initially be offered a 2-year contract with a remuneration package which will be commensurate with his/her background and experience. The continuation of employment and employment terms thereafter will be subject to mutual agreement.

Apart from contributions to the MPF Scheme, other benefits include:

• paid annual leave
• medical services
• a dental scheme
• training sponsorships

The incumbent will normally work under a 5-day week schedule subject to operational needs and exigencies of the service.

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

Tung Wah Group of Hospitals was founded in 1870 as Tung Wah Hospital. As the oldest charitable organisation in the territory, the Group has been witnessing the development of Hong Kong community. We adapt to the times and constantly develop appropriate and quality services in medical, educational, community and traditional domains, holding fast to our mission of “healing the sick and relieving the distressed, caring for the elderly and rehabilitating the disabled, promoting education and nurturing the youngsters, and raising the infant and guiding the youth”.

Tung Wah Group of Hospitals was founded in 1870 as Tung Wah Hospital. As the oldest charitable organisation in the territory, the Group has been witnessing the development of Hong Kong community. We adapt to the times and constantly develop appropriate and quality services in medical, educational, community and traditional domains, holding fast to our mission of “healing the sick and relieving the distressed, caring for the elderly and rehabilitating the disabled, promoting education and nurturing the youngsters, and raising the infant and guiding the youth”.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• Do you have customer service experience?
• What is your highest level of education?
• How many years' experience do you have in a Commercial Sales and Leasing Role?
• How many years' experience do you have as a leasing officer?
• How many years' experience do you have in the real estate industry?
• Which of the following languages are you fluent in?